Planon System Solutions DocuPort Series DocuPen manual Download Failed Messages

Page 44

Troubleshooting

Download Failed Messages

You may also see the following messages during a failed download.

This can occur when the batteries are weak, or another application is running.

Avoid multiple applications running.

1.Install 4 new batteries.

2.Verify battery polarity.

3.Check battery contacts.

2.Download as normal.

This is normal, it means there is nothing to download, Memory Bank, has no scans stored, they have already been erased, and no scans have been done since.

1.Click OK

2.Unplug Pen scanner.

3.Ready to use.

DocuPen™ Operation Manual 44

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Contents DocuPen Operating ManualCanada Ices 003, Issue Docuport Incorporated Planon System Solutions IncTrademarks Regulatory InformationContents Docupen Check the Contents IntroductionPen Scanner Power Button Battery CoverDocuPen Overview RollersLED Indicators Insert the new batteries correctly as illustrated below Getting StartedInserting the Batteries Changing the Batteries About the Battery Life Points to Remember Before You Scan To obtain the best scan results, note the followingScanning Scanning Lengths Additional Scanning TipsScanning Too Fast During Scanning better control without cable… Installing the DocuPen Software Windows 2000 & XP log on as AdministratorUnplug the USB cable before installing software DocuPen Driver Platform RequirementsRemember to remove USB Cable if plugged Installing the Paperport SE 8.0 Software Page USB Plug DownloadingTo download the scanned images to your computer To download using Windows 98/2000/ME/ with Kodak Imaging Page Windows 2000 says Acquire Image Windows 98 says Scan New If you miss the timing you only have 3-4 seconds Immediately After clickViewing Images To download the Scanned Images Using Win XP & PaperPort SE Page Saving Images in PaperPort SE Saving Images in Windowss Imaging Erasing the DocuPen Memory Bank To erase the DocuPen memory bankPage Frequently Asked Questions Refer to the section Capacity of Pen’s Memory Bank How Are the Scanned Images Handled?USB Cable will work on Windows 98/2000/ME/XP What is a Good Scanned Image? Why is part of image missing? Why is image compressed? Why is image skewed? Troubleshooting PenTwain message when trying to Download, or EraseCannot Connect to the Penscanner Ensure cables fully insertedLed Lights on, but no scanner light Blinking LED Lights Indicate Error ConditionsLED lights do not turn on at all Software Installation Error Messages OK, CancelYou must be log on as Administrator Software Installation Error Messages Win 2000/XP Software Installation Messages ScanSoft For more detailed help contactDownload Failed Error Messages You can also restore buy attempting to download Lost Calibration MessageDownload Failed Messages Click OK Unplug Pen scanner Ready to useDocuPen Specifications AppendixDocuport Incorporated Proper Handling and Safe UseTechnical Support Warranty Warranty Card Day Limited Warranty Certificate