Plustek 820 manual Symptom Unable to save to a floppy diskette

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Cause 2:

You are scanning at a high resolution (DPI).

Solution 2:

Reduce the resolution.

Symptom:

The scanner is not in the list of supported scanners in other

 

commercial software.

Solution:

Select TWAIN as the scanner.

Symptom:

Unable to scan from other software other than the one that came

 

with the scanner.

Solution:

Enter the Scanner Setup within the program, Select TWAIN and you will

 

see your scanner listed.

Symptom:

Unable to save to a floppy diskette.

Cause 1:

The floppy disk might be write protected.

Solution 1:

Move the write protection tab, located in the back of the diskette, to the

 

closed position.

Cause 2:

Your disk might not be formatted.

Solution 2:

Format the diskette.

Cause 3:

There is not enough space available in the disk to save the document.

Solution 3:

Delete any files that you do not need from the floppy disk.

Cause 4:

You might be scanning your document at a high resolution. Documents

 

scanned using higher resolution modes will take a considerable amount

 

of disk space.

Solution 4:

Reduce the resolution.

Symptom:

The image looks good in the software that came with the scanner

 

but it does not look good when I export the image to another

 

program.

Cause:

Different imaging programs use different Monitor Gamma settings.

Solution:

Change the Monitor Gamma settings in either of the programs so that

 

they match. Please consult the help files for each program to find out

 

how to adjust the Monitor Gamma.

Symptom:

The image looks good in the screen but is very dark when printed.

Cause1:

The Monitor Gamma Settings or the scanner brightness settings are not

 

set properly.

Solution 1:

1) Change the Monitor Gamma to a value between 1.0 and 1.5.

 

Please consult your help file for information on how to adjust the

 

Monitor Gamma.

2)Adjust the brightness control in the TWAIN window before scanning.

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Contents Installation Usage & Maintenance Troubleshooting Page Table of Contents Introduction How to Use This GuideSystem Requirements1 Conventions of This GuideScanner’s Features Box Contents2Product Information Software Installation Requirements Chapter I. Installing the ScannerHardware Requirements Connecting the Scanner to Your Computer Installing and Setting up the ScannerInstalling the Software For Windows XP & Me For Windows 98Testing the Scanner Installing Additional Software Software Setup TroubleshootingScanner Setup After Windows XP Upgrade Page Operating the Scanner Chapter Usage and MaintenanceScan Button Using the Scanner ButtonsScan Button BCR Button Single scan by different settings BCR Button Continuous scans by the same settings Changing Button Settings Status IndicatorLight Status Appearance Status Scanner ConnectionCalibrating the Scanner MaintenanceCleaning the Scanner Usage & Maintenance TipsPage Scanning Problems Appendix a TroubleshootingSymptom Scanned image looks grainy on the screen Symptom Scanner scans very slowSymptom Unable to save to a floppy diskette Symptom Error Scanner not Found that is displayed Symptom Disk I/O error- message is displayedCommon -How-to- Questions Symptom How do I save the scanned image in JPG format?How to import images Plustek OptiCard Appendix B Specifications5Statement of Limited Warranty Appendix C Customer Service and WarrantyFCC Radio Frequency Statement Page Europe Contacting Plustek