Plustek 820 manual Symptom Disk I/O error- message is displayed

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Cause2:

The printer brightness setting is not set properly.

Solution 2:

Adjust the brightness in the printer. Some printers allow you to change

 

the brightness settings. Please consult your printer documentation.

Symptom:

The scanned image takes too long to be sent with an email

 

message.

Cause1:

The image was scanned at a high resolution or is physically large.

Solution1:

Scan at a lower resolution (DPI).

Cause 2:

The Internet might be congested.

Solution 2:

Try sending the message at a later time.

Symptom:

The image that I sent through email looks good in my computer but

 

it looks dark in the recipient computer.

Solution:

The Monitor gamma settings should be approximately the same in your

 

and the recipient computer.

Symptom:

A. -Disk is full- error is displayed when I click on the scan button.

Cause:

Your computer is running low in resources. Your computer hard disk

 

drive does not have enough space to process the image. This may be

 

because you are scanning at too high of a resolution.

Solution:

Obtain a larger hard disk or rescan at a lower resolution.

Symptom:

A -Disk I/O error- message is displayed.

Cause 1:

This error is caused if the hard disk drive does not have enough space

 

available to process the image.

Solution 1:

Make some space available in the hard disk drive by deleting any

 

programs or files that you do not need.

Cause 2:

Your hard disk drive might be heavily fragmented or it might contain

 

some bad sectors.

Solution 2:

Run the Scan Disk utility that came with your Windows computer.

 

Please consult your computer documentation or the Windows help files

 

on how to run the Scan Disk Utility.

Symptom:

The error “Scanner not Found” that is displayed.

Cause 1:

The USB cables are not connected properly.

Solution 1:

Make sure that the cables are connected tightly and to the proper port.

Cause 2:

The USB cable might be too long.

Solution 2:

Please use the USB cable that comes with your scanner.

Cause 3:

The scanner’s power cord is not connected properly.

 

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Contents Installation Usage & Maintenance Troubleshooting Page Table of Contents How to Use This Guide IntroductionConventions of This Guide System Requirements1Box Contents2 Scanner’s FeaturesProduct Information Hardware Requirements Chapter I. Installing the ScannerSoftware Installation Requirements Installing the Software Installing and Setting up the ScannerConnecting the Scanner to Your Computer For Windows 98 For Windows XP & MeTesting the Scanner Scanner Setup After Windows XP Upgrade Software Setup TroubleshootingInstalling Additional Software Page Chapter Usage and Maintenance Operating the ScannerScan Button BCR Button Using the Scanner ButtonsScan Button Single scan by different settings BCR Button Continuous scans by the same settings Light Status Status IndicatorChanging Button Settings Scanner Connection Appearance StatusMaintenance Calibrating the ScannerUsage & Maintenance Tips Cleaning the ScannerPage Symptom Scanned image looks grainy on the screen Appendix a TroubleshootingScanning Problems Symptom Scanner scans very slowSymptom Unable to save to a floppy diskette Symptom Disk I/O error- message is displayed Symptom Error Scanner not Found that is displayedSymptom How do I save the scanned image in JPG format? Common -How-to- QuestionsHow to import images Appendix B Specifications5 Plustek OptiCardAppendix C Customer Service and Warranty Statement of Limited WarrantyFCC Radio Frequency Statement Page Contacting Plustek Europe