Common -How-to- Questions

Solution 3:	Make sure that the AC adapter is connected to an outlet. If the scanner
	is connected to a Surge Protector, make sure that the Surge Protector is
	turned on.
Symptom:	The document or photo has been inserted into the scanner but is
	not fed through the scanner.
Cause 1:	The document or photo was not correctly inserted into the scanner.
Solution 1:	Make sure the document or photo is properly inserted into the page feed
	of the scanner.
Solution 2:	The paper may be too think or too thick.
Cause 2:	The thickness of the paper is out of scanner specifications.
Symptom:	The document or photo got jammed while getting fed into the
	scanner.
Cause:	The document or photo was not correctly inserted into the scanner.
Solution:	Grab ahold of the jammed paper and pull it through the scanner. Try to
	avoid creasing, wrinkling or tearing the paper.

Symptom:	How do I save the scanned image in JPG format?
Solution:	1)	In the Image-editor, click on [File] and then [Save As].
	2)	Select the folder where you want to save your image.
	3)	Select JPEG or JPG under Save as type:
	4)	Type the name of the file name for your image.

Symptom:	How do I cut an image and paste in another program?
Solution:	1) Select the area that you want to cut.

2)Click on [Edit].

3)Click on [Cut].

4)Start the program and open the document where you want to paste your image.

5)Click on [Edit].

6)Click on [Paste].

Please consult your program documentation on how to Cut and Paste if you have any more questions.

Symptom:	How do I place a scanned image into my word processor?
Solution:	1) Find out what formats are supported by your word processor.

2)Write the name and the location of the file before you save it.

3)Save in a format supported by your word processor.

4)Depending on your word processor, select [Insert] or [Import] from your menu, then select [Image] or [Picture].

Symptom: