Magma P13RR manual My Computer Can’t Find the PCI Expansion System, Windows

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M A G M A

My Computer Can’t Find the PCI Expansion System

If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the Magma expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly. If everything seems to be connected correctly, and you are sure you have applied power correctly (power up expansion chassis first and then the computer), then try these additional troubleshooting steps:

ƒDouble-check the PCI host card to ensure it is inserted correctly in a PCI slot.

ƒTry moving the PCI host card to a different PCI slot.

ƒCheck for a bad cable or connection. Try another expansion cable, if you have one.

ƒIf the expansion system is still not visible after trying all of the above steps, go to Chapter 6 to see about getting additional help.

Windows

If the PCI to PCI Bridge is now visible, but contains a in front of it, it has a problem that must be fixed.

To identify this problem, right-click on the line with the and select “Properties” from the pop-up menu.

Resolve the identified problem or go to Chapter 6 to see about getting additional help.

MAC

Go to Chapter 6 to see about getting additional help.

Chapter 6 Maintenance

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Contents PCI Expansion Chassis Users Guide Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a BUS Hierarchy What’sinthisGuide PrefaceAdvisories SafetyInstructionsWhenWorkingInsideaComputer Electrostatic Discharge ESD Warning Protecting Against Electrostatic DischargePre-InstallationInformation General SpecificationsIntroduction PartsList ToolsRequiredforInstallationStop Hardware InstallationBefore you Begin InstallExpansionInterfaceCardAttachPCIExpansionandPowerCable ApplyingPowerCorrectly RechecktheInstallationStarting Up Shutting DownWindows Verify InstallationG M a MAC OS 10.3.x MacOSXMAC OS RemovePCI Expansion ChassisCover Install 3rd Party PCI CardsInstallPCICardsinPCIExpansionChassis G M a Installing Hard Drives Install Hard Drives System Should BeUpand Running FinishingTouches Rack InstallationsLocatetheProblem TroubleshootingWindows My Computer Can’t Find the PCI Expansion SystemWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Windows Error Codes On the PCI to PCI Bridge Magma Technical Support GeneralChassisCleaning Chassis MaintenanceHot-SwappablePowerSupply CleaningtheAirFilter G M a FrequentlyAskedQuestionsFAQ How to Get More HelpContacting TechnicalSupport Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMagmaBusHierarchy Appendix a Bus HierarchyG M a Appendix B Need More Slots? Multiple PCI Expansion System ConfigurationsFan-Out Verify your configuration Daisy-Chaining Daisy-Chaining ExpansionSystemsCombination Configurations Troubleshooting AdvancedConfigurations Power-OnSequenceforAdvanced ConfigurationsPCI Card Conflicts Finding the Problem Card IndustryCanada Appendix C ComplianceG M a Manual P/N 09-09913-01 Rev a