Magma P13RR manual Magma Debug Utility

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M A G M A

Magma Debug Utility

Occasionally, Magma Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem. This file should be included as an attachment when submitting

arequest at www.magma.com/support.

1.Locate a file called dbgview.exe on the Magma CDROM.

2.Double-click on the file dbgview.exe

3.While the dbgview screen is open, locate and double-click on a file called dump.exe on the Magma CDROM.

4.Switch back to the dbgview screen, which is now filled with data.

5.Save this file and submit it as an attachment when submitting a Technical Support request.

Use the “Save As Type” drop-down arrow to select a file type of (*.LOG).

Chapter 7 How to Get More Help

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Contents PCI Expansion Chassis Users Guide Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a BUS Hierarchy What’sinthisGuide PrefaceAdvisories SafetyInstructionsWhenWorkingInsideaComputer Electrostatic Discharge ESD Warning Protecting Against Electrostatic DischargePre-InstallationInformation General SpecificationsIntroduction PartsList ToolsRequiredforInstallationStop Hardware InstallationBefore you Begin InstallExpansionInterfaceCardAttachPCIExpansionandPowerCable ApplyingPowerCorrectly RechecktheInstallationStarting Up Shutting DownWindows Verify InstallationG M a MAC OS 10.3.x MacOSXMAC OS RemovePCI Expansion ChassisCover Install 3rd Party PCI CardsInstallPCICardsinPCIExpansionChassis G M a Installing Hard Drives Install Hard DrivesSystem Should BeUpand Running FinishingTouches Rack InstallationsLocatetheProblem TroubleshootingWindows My Computer Can’t Find the PCI Expansion SystemWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Windows Error Codes On the PCI to PCI Bridge Magma Technical Support GeneralChassisCleaning Chassis MaintenanceHot-SwappablePowerSupply CleaningtheAirFilter G M a FrequentlyAskedQuestionsFAQ How to Get More HelpContacting TechnicalSupport Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMagmaBusHierarchy Appendix a Bus HierarchyG M a Appendix B Need More Slots? Multiple PCI Expansion System ConfigurationsFan-Out Verify your configuration Daisy-Chaining Daisy-Chaining ExpansionSystemsCombination Configurations Troubleshooting AdvancedConfigurations Power-OnSequenceforAdvanced ConfigurationsPCI Card Conflicts Finding the Problem Card IndustryCanada Appendix C ComplianceG M a Manual P/N 09-09913-01 Rev a