Magma P13RR manual When Nothing Works

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M A G M A

When Nothing Works

The following troubleshooting steps will help you when the computer or chassis won’t turn on or “nothing seems to work” correctly:

Review Chapters 3 (Verify Installation) and 4 (Install 3rd Party PCI Cards) as necessary to verify that you have a valid installation of the Magma expansion system and that you have correctly installed your 3rd Party PCI card(s) and their associated drivers (as required).

If it powers up OK, but nothing works, check the computer’s Device Manager or System Profiler to see if the expansion system has been found. If not found, try the troubleshooting steps for My Computer Can’t Find the PCI Expansion System. If the expansion system is visible, but has a problem, try to resolve the problem (See Note above). If that fails, go to Chapter 6 to see about getting additional help.

18	Chapter 6 Maintenance

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Contents PCI Expansion Chassis Users Guide Copyright 2007 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix a BUS Hierarchy Preface What’sinthisGuideSafetyInstructions AdvisoriesWhenWorkingInsideaComputer Protecting Against Electrostatic Discharge Electrostatic Discharge ESD WarningIntroduction General SpecificationsPre-InstallationInformation ToolsRequiredforInstallation PartsListHardware Installation StopInstallExpansionInterfaceCard Before you BeginAttachPCIExpansionandPowerCable Starting Up RechecktheInstallationApplyingPowerCorrectly Shutting DownVerify Installation WindowsG M a MacOSX MAC OS 10.3.xMAC OS Install 3rd Party PCI Cards RemovePCI Expansion ChassisCoverInstallPCICardsinPCIExpansionChassis G M a System Should BeUpand Running Install Hard DrivesInstalling Hard Drives Rack Installations FinishingTouchesTroubleshooting LocatetheProblemMy Computer Can’t Find the PCI Expansion System WindowsWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Windows Error Codes On the PCI to PCI Bridge Magma Technical Support Chassis Maintenance GeneralChassisCleaningHot-SwappablePowerSupply CleaningtheAirFilter G M a Contacting TechnicalSupport How to Get More HelpFrequentlyAskedQuestionsFAQ Magma Debug Utility PCIScope Software Utility G M a ReturningMerchandisetoMagma Magma Returns DEPT. RMA #Appendix a Bus Hierarchy BusHierarchyG M a Multiple PCI Expansion System Configurations Appendix B Need More Slots?Fan-Out Verify your configuration Daisy-Chaining ExpansionSystems Daisy-ChainingCombination Configurations PCI Card Conflicts Power-OnSequenceforAdvanced ConfigurationsTroubleshooting AdvancedConfigurations Finding the Problem Card Appendix C Compliance IndustryCanadaG M a Manual P/N 09-09913-01 Rev a