Olivetti PG L235, PG L245, PG L230 manual Troubleshooting

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4 Troubleshooting

This chapter contains explanations on the following topics:

•	General Guidelines	4-2
•	Print Quality Problems	4-3
•	Error Messages	4-5
•	Clearing Paper Jams	4-11

If a problem cannot be corrected, contact your service technician.

OPERATION GUIDE

4-1

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Contents PG L230, PG L235 PG L245 Publication Issued by Contents Contents Regarding Tradenames Legal and Safety InformationOperation Guide License Limited WarrantyLicense Agreements IBM Program License AgreementGeneral Limitation of RemediesMonotype Imaging License Agreement Typeface Trademark AcknowledgementViii Radio Frequency Transmitter Safety InformationLaser Safety Laser NoticeOzone Concentration CE Marking Directive PG L230 PG L235 PG L245 Energy Star ProgramXiii Symbols Other Precautions Installation PrecautionsEnvironment Handling of Plastic Bags Power Supply/Grounding the MachineXvii Precautions for UseXviii Xix About the Operation Guide Convention Description Example ConventionsXxii Machine Parts Components at the Front of the Printer Components at the Rear of the Printer Operation Guide Printing Operation Loading Printer Driver Printing from Application Software Operation Guide Maintenance General Information Toner Kits Toner Container ReplacementFrequency of toner container replacement Starter Toner ContainerReplacing the Toner Container Lock Lever Replacing the Waste Toner Box Printer Cleaning the Printer Operation Guide Machine Troubleshooting General Guidelines Symptom Check Items Corrective ActionTips Printed Results Corrective Action Print Quality ProblemsDirt on the top edge or back Message Corrective Action Error MessagesLoad Cassette # Message Corrective Action MP tray can cause paper jam Code Meaning Storage Error CodesMicrodrive Errors Code Meaning CompactFlash Card/USB memory ErrorsRAM Disk Errors Code Possible Paper Jam Locations Clearing Paper JamsUtilizing Online Help Messages General considerations for clearing jamsPaper Cassette MP TrayDuplexer Printer. Refer to Rear Unit on Inside of PrinterBulk Paper Feeder Rear UnitPaper Feeder Envelope FeederDescription PG L230 PG L235 PG L245 SpecificationsIB-21E 10BASE-T/100BASE-TX Description PG L230 PG L235 PG L245 Operation Guide Information Code 542003en