Troubleshooting
Print Quality Problems
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| The tables and diagrams in the following sections define print quality | |
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| problems and the corrective action you can conduct to solve the problems. | |
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| Some solutions may require cleaning or replacing parts of the printer. | |
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| If the suggested corrective action will not solve the problem, call for | |
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| service. | |
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| Printed Results |
| Corrective Action | |
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Completely blank printout |
| Check the toner container. | ||
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| Open the top cover and check that the toner container is correctly |
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| installed in the printer. For more information on installing the toner |
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| container, refer to Toner Container Replacement on page |
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| Check that the application software is correctly operated. |
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Black or white vertical streaks |
| Check the operation panel for toner. | ||
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| If the Toner low message is displayed, install a new toner kit. To |
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| replace the toner container, refer to Toner Container |
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| Replacement on page |
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Faint or blurred printing |
| Check the EcoPrint setting. | ||
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| When this setting is On, switch it to off on the operation panel. |
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| Make sure the paper type setting is correct the paper being used. |
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| Check the operation panel. If the Toner low message is |
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| displayed, install a new toner kit. To replace toner, refer to Toner |
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| Container Replacement on page |
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OPERATION GUIDE |