Proxim 7920, 7921 manual How to Reach Technical Support

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E. How to Reach Technical Support

If you’re having a problem using the RangeLAN2 792x Ethernet Adapter and can’t resolve it with the information in Chapter 11, gather the following information and contact Proxim Technical Support:

What are the configuration settings?

What were you doing when the error occurred?

What error message did you see?

Can you reproduce the problem?

What version of the Ethernet Adapter software are you using?

You can reach Proxim Technical Support by voice, fax, email BBS, or mail:

Tel:

800-477-6946 or 650-526-3640

Fax:

650-960-1106

 

Web:

http://www.proxim.com

Email:

support@proxim.com

BBS:

650-960-2419

(14400 bps, N/8/1)

Proxim, Inc.

Attn: Technical Support

295 N. Bernardo Ave.

Mountain View, CA 94043

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Contents Page Copyright FCC Warning Contents Performance Hints Page Introduction RangeLAN2 Family Product Package System RequirementsRangeLAN2 792x Ethernet Adapter Components Quick Installation Attachment of the RangeLAN2 Ethernet Adapter Antenna Page Page Ad Hoc Wireless TopologiesSingle Ethernet AP InfrastructureRoaming on Ethernet LAN Light Overlap Roaming on Ethernet LAN- Heavy Overlap Page Workgroup Concentrator Workgroup ConcentratorPage Repeating Understanding the Hardware Rotary Switches LED Indicators Ethernet LED Radio LED Page Link LED Master LED Override LED 10BASE-T Connector Specification Serial Port Specification Serial Port Specification Mounting Options Antenna OptionsMounting Holes Displaying the Configuration Menu Software ConfigurationPage Following four chapters detail the sub-menus, shown above Page Radio Configuration Menu Radio Parameters Menu Parameter Name Range DefaultPage Page Page Page Page Page Advanced Configuration Menu 300 Advanced ParametersPage Page Display Parameter Values AC O ptim ize View Statistics Radio Statistics Synchronized To StatisticEthernet Statistics Range Performance HintsMicrowave Ovens Page Fixed Node Filtering on RangeLAN2 Access Points TroubleshootingHow to Obtain Help with Your Product Installation Page Model 753x, operating in TB or Single-Ring SR/TB mode LED Error Codes How do I know if Commonly Asked Technical Support QuestionsPossible Solution/Answer Menu Structure Ubcha nnel Ta tion T ype Page Page Radio Parameters ParametersAdvanced Configuration Parameters Procedure for Downloading New Software Page Glossary Page How to Reach Technical Support Operating Temperature -20C to +60C S. SpecificationsIndex Filter Fixed Nodes. See Fixed Node Filtering See also Configuration Menu Xmodem