Q-See QSDT16PCRC Ddns Dynamic Domain Name Service, Accessing the DVR Using Internet Explorer

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9.3 DDNS (DYNAMIC DOMAIN NAME SERVICE)

You can access the system over the Internet using a static or dynamic IP address. However, your service provider can change this dynamic address from time to time. When it changes, you will have to return to www.MyIPAaddress.com to get the new public IP address.

There are two solutions to this problem. The first would be to obtain a static IP address from your ISP – which can be expensive. A second – and free – option is to use a dynamic domain name service (DDNS) to get a domain name that can be linked to your dynamic IP address. In addition to automatically keeping up with the changes in the address, you will now be able to enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer.

We recommend using www.MyQ-See.comor www.DynDNS.com as the DVR has been already configured to accept account information from these two services.

NOTE! Before setting up DDNS, you must have previously set up Port Forwarding as described in the previous section.

SETTING UP DDNS

The following instructions are for setting up DDNS with MyQ-See, instructions for DynDNS are available on their website.

9.4 ACCESSING THE DVR USING INTERNET EXPLORER

Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you will be ready to remotely view your cameras using a webcam program based on an ActiveX control. For this to work, you will have to enable the ActiveX control options that are built into Internet Explorer. It is strongly suggested that you be running the latest version of Internet Explorer (currently IE8). The instructions below will describe the process using that version of the browser. Instructions for users with IE6 or 7 are available in the Resources library of our Technical Support page.

USER ACCOUNT CONTROL FOR WINDOWS VISTA AND WINDOWS 7

Some users of computers using Windows Vista or Windows 7 operating systems may receive an error message informing of a codec that is missing or not installed. This conflict can be resolved by turning off User Account Control (UAC).

Windows Vista

STEP 1. Open the Control Panel (accessible by clicking on the Windows icon in the lower left of your

STEP 1. Using a computer that is connected to the same router as the DVR, use Internet Explorer to go to www.MyQ-See.com

screen.

STEP 2. Fill out the required information to register and click the Submit button at the bottom of the screen.

STEP 3. The next page will ask you to create a domain name. Domain names must begin with a letter (a-z) or a number (0-9) and cannot contain a hyphen. Once you’ve decided upon a name, click on the “Request Domain” button. If it is available you will see a confirmation screen along with the IP address associated with it. Confirm that this matches the number obtained in Network Settings. Your domain name will look like this:

PICTURE 9-20

STEP 2. Select User Accounts and Family Safety.

STEP 3. Select “Add or Remove User Account.”

PICTURE 9-23

PICTURE 9-24

CHAPTER 9 REMOTE SURVEILLANCE &

http://example.myq-see.com

STEP 4. Once you have obtained your domain name, you will need to configure the DVR for access using it.

PICTURE 9-21

PICTURE 9-25

STEP 4. Select the desired user account.

PLAYBACK

STEP 5. Once you have completed steps 1-4, click on the link on the MyQ-See website to download the MyQ-Seesoftware program onto your computer and install it so that it can monitor the IP address assigned to your account. The computer must always be on in order to update the link to the public IP address when it changes.

PICTURE 9-26

62

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Contents Model QSDT8PCRC Model QSDT8PCDP Model QSDT16PCRC About this Manual Table of Contents Configuring Router for Remote Access Ddns Dynamic Domain Name ServiceAccessing the DVR Using Internet Explorer System SetupFeatures and Specifications IntroductionSystem Requirements and Chapter Specifications System SpecificationsSystem Requirements QSDT8PCRP & QSDT8PCDPConnecting Multiple Cards Video Capture CardQSDT8PCDP Card AudioQSDT8PCRP Card Video and Audio PIN LayoutQSDT16PCRP Card VIDEO2 VIDEO3 VIDEO4 VIDEO5Connecting a PTZ Camera PTZ Camera RS485 to Serial AdapterSoftware Installing the SuperdvrInstalling the Software User Account Control for Windows Vista and Windows Other Controls Basic OperationDisplay Control Panel RECORDING, Playback and Chapter Record Search Recording ConfigurationBasic Configuration Recording Modes Recording to Hard Drive Record Search and Playback Record SearchPlayback File BackupOther Functions Deleting Recorded Files Capture PicturesSystem Settings Digital Image ZoomBasic Configuration Camera Display SettingsSystem LOG in and Reboot Video ConfigurationAlarm Configuration Alarm TypesAlarm Record Triggered ActionsAuto Mail MAP ConfigurationMail Setup Interface User Rights User ConfigurationUsing the E-MAP P.T.Z Control Configuration Protocol SetupZ. Cameras ADD UserSerial Ports Setup Preset and Group SelectPreset PTZ OperationConfiguring Router for Remote Access Remote SurveillancePlayback Remote Live SurveillanceIf Multiple Routers are Detected Part 2 Determine the Number of Routers on the NetworkGo to Part 3 Simple Port Forwarding PartList Test that the ports now work Part 4 Setting UP DMZ in Router Ddns Dynamic Domain Name Service Accessing the DVR Using Internet ExplorerSetting UP Ddns User Account Control for Windows Vista and WindowsSetting Up ActiveX Control Click on the Security TabObtained in .3 Ddns Dynamic Domain Name Service into the addressClick OK Accessing the Internet Explorer Client IconRecord Playback and Control Remote BackupRemote Playback Surveillance & Playback System Setup Alarm SetupServer PC Setup Live audioCamera Setup Alarm ConfigurationRecord Configuration Schedule ConfigurationStorage Disk Motion ConfigurationMail Configuration P.T.Z Configuration Serial Port SetupMobile Surveillance Windows Mobile PROSymbian Mobile SurveillanceInstalling Through the Iphone or Ipad Iphone and IpadInstalling Through PC or Macintosh Computer Live View Interface Operating Instructions for IPHONE/IPADMain Menu Configuration Interface Image View InterfaceRecord Playback Interface Server List InterfaceSoftware Installation LoginAndroid Operating SupercamRecord Playback Live ViewImage View Frequently Asked Questions AppendixFrame rate Resolution Picture quality Used Space MB Hour 100 101 Installation Instructions TroubleshootingOn Main Computer where DVR Card Installed Quick Start InstructionsFunction Tree System Configuration Tree ConfigIE Client Function Tree Remote Playback Function Tree See Products See Product WarrantyLiability Exclusions 110 111
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