Q-See QSDT8PCDP, QSDT8PCRC, QSDT16PCRC user manual Appendix, Frequently Asked Questions

Page 49

Server List

This allows you to add, delete or modify the DVR connection or connections if you are remotely monitoring multiple systems.

Button Function

Add a server

Modify a server connection

Delete a server

Return to Main Menu

PICTURE 10-43

Information View

This presents information on the cell phone you are using the SuperCam software version on as well as the software itself.

Device ID: This is the ID of the DVR you are connected to.

Software Version: The current connection device software version

Build Date: The date the software was released

Software Version: The current version of the SuperCam software in use on your phone

Software Build Date: The date this version of SuperCam was released

PICTURE 10-44

APPENDIX

FREQUENTLY ASKED QUESTIONS

Installation

Cannot Install the SuperDVR Driver

Possible causes:

H.264 series capture card has not been installed. Before installing driver, users should install capture card hardware in the PCI slot in the computer case before installing the SuperDVR program.

H.264 series capture card has not been installed correctly. Please unplug the card and install it again or change to another PCI slot, preferably next to the slot it was originally installed in.

The card is not compatible with the PC system.

Can’t find H.264 Series Devices in Device Manager

Enter the Device Manager and cannot find corresponding H.264 series Devices, the possible cause may be:

Windows system error. Restart computer.

Problem with H.264 series card. Replace the card.

Install SuperDVR to see if it finds card and installs the driver.

Operation

 

Meanings of the indicator lights

 

Grey- Normal state

Red - Sensor alarm

Yellow - Motion detection alarm

Blue - Video loss

Light Green - Manual record state

Dark Green - Schedule record state

How do the different record modes work?

Users can set more than one record mode in Record setup (refer to Figure3-5), but actually, there is only one valid record mode for recording.

The priority order of the recording modes is: Sensor Alarm Record > Motion Detection Record > Manual Record > Schedule Record

How to set recycling record mode on the system

Select ‘Recycle’ in basic configuration, refer to Figure4-1.

Users can select the percent of used disk space to set up “disk shortage alarm.” You can input percent manually or choose the selectable options such as, 25%, 50%, and 75% to set up. For example, if selecting 50%, an alarm will warn you when your disk space usage reaches 50%.

TIP It is recommended that you install SuperDVR onto the partition with your Windows system (normally C:), and save recorded files on a different partition.

APPENDIX

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Contents Model QSDT8PCRC Model QSDT8PCDP Model QSDT16PCRC About this Manual Table of Contents Ddns Dynamic Domain Name Service Configuring Router for Remote AccessAccessing the DVR Using Internet Explorer System SetupIntroduction Features and SpecificationsSystem Specifications System Requirements and Chapter SpecificationsSystem Requirements QSDT8PCRP & QSDT8PCDPVideo Capture Card Connecting Multiple CardsQSDT8PCDP Card AudioVideo and Audio PIN Layout QSDT8PCRP CardVIDEO2 VIDEO3 VIDEO4 VIDEO5 QSDT16PCRP CardPTZ Camera RS485 to Serial Adapter Connecting a PTZ CameraInstalling the Software Installing the SuperdvrSoftware User Account Control for Windows Vista and Windows Display Control Panel Basic OperationOther Controls Basic Configuration Recording ConfigurationRECORDING, Playback and Chapter Record Search Recording Modes Recording to Hard Drive Record Search Record Search and PlaybackOther Functions File BackupPlayback Capture Pictures Deleting Recorded FilesDigital Image Zoom System SettingsCamera Display Settings Basic ConfigurationSystem LOG in and Reboot Video ConfigurationAlarm Types Alarm ConfigurationAlarm Record Triggered ActionsMail Setup Interface MAP ConfigurationAuto Mail Using the E-MAP User ConfigurationUser Rights Protocol Setup P.T.Z Control ConfigurationZ. Cameras ADD UserPreset and Group Select Serial Ports SetupPreset PTZ OperationRemote Surveillance Configuring Router for Remote AccessPlayback Remote Live SurveillanceGo to Part 2 Determine the Number of Routers on the NetworkIf Multiple Routers are Detected Part Part 3 Simple Port ForwardingList Test that the ports now work Part 4 Setting UP DMZ in Router Accessing the DVR Using Internet Explorer Ddns Dynamic Domain Name ServiceSetting UP Ddns User Account Control for Windows Vista and WindowsClick on the Security Tab Setting Up ActiveX ControlClick OK Domain Name Service into the addressObtained in .3 Ddns Dynamic Icon Accessing the Internet Explorer ClientRemote Playback Remote BackupRecord Playback and Control Surveillance & Playback Alarm Setup System SetupServer PC Setup Live audioAlarm Configuration Camera SetupRecord Configuration Schedule ConfigurationMail Configuration Motion ConfigurationStorage Disk Serial Port Setup P.T.Z ConfigurationMobile Surveillance Windows Mobile PROMobile Surveillance SymbianIphone and Ipad Installing Through the Iphone or IpadInstalling Through PC or Macintosh Computer Main Menu Operating Instructions for IPHONE/IPADLive View Interface Image View Interface Configuration InterfaceRecord Playback Interface Server List InterfaceLogin Software InstallationAndroid Operating SupercamImage View Live ViewRecord Playback Appendix Frequently Asked QuestionsFrame rate Resolution Picture quality Used Space MB Hour 100 101 Troubleshooting Installation InstructionsOn Main Computer where DVR Card Installed Quick Start InstructionsConfig Function Tree System Configuration TreeIE Client Function Tree Remote Playback Function Tree Liability Exclusions See Product WarrantySee Products 110 111
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