Q-See Computer Hardware manual Appendix 2.4 Other Questions, Appendix2 Quick Start for Using

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SuperDVR & H.264 Series Cards User Manual

Appendix 2.3.4 Why can’t I see the images?

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Appendix 2.3.5 What should I do if the Internet speed is quite slow?

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Appendix 2.3.6 Why can’t I start Webcam server or RPB server?

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Appendix 2.3.7 How much hard drive space do the recorded files take up?

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Appendix 2.4 Other Questions

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Appendix 2.4.1 Why doesn’t the computer display work, or why can’t I access Window system?

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Appendix 2.4.2 Why I can’t find the recorded files?

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Appendix 2.4.3 Why is the screen’s display unstable with dithering and water-wave images? 94

Appendix 2.4.4 Why does it delay playing back, and why is it slow to close and open the driver?

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Appendix 2.4.5 Why can’t I play back?

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Appendix 2.4.6 Why do I see some gray blocks on time progress bar area when playing back?

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Appendix 2.4.7 Why could I see some old recording sections that weren’t available for play

back?

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Appendix 2.4.8 Precautions on changing system time

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Appendix 2.4.9 If system time must be changed, please do following preparations first

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Appendix 2.4.10 How to use REPAIRDB to repair SuperDVR database

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Appendix 2.4.11 How to set power options of Microsoft VISTA system

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Appendix2

Quick Start for Using

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Appendix 3.1 Installation Instructions

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Appendix 3.2 Troubleshooting

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Appendix3.2.1 When opening the SuperDVR program, it says ‘ Can’t find card ’

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Appendix 3.2.2 How to setup the web client to monitor from Internet

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Appendix3

Function Tree

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Appendix 4.1 SuperDVR Function Tree

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Appendix 4.2 System Configuration Tree

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Appendix 4.3 IE Client FunctionTree

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Appendix 4.4 Remote Playback Function Tree

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Contents Page Contents Error! Bookmark not defined Appendix2 Quick Start for Using Appendix 2.4 Other QuestionsAppendix3 Function Tree Appendix 4.3 IE Client FunctionTreeIntroduction Summarization Page System Requirements QSDT4PCRC/QSDT4PCRP Card System RequirementsQSDT8PCRP Card System Requirements QSDT8PCRPQSPD4116 Card System Requirements Card QSPD4116 PC ModuleSystem Specifications Video Capture Card Hardware Hardware InstallationQSDT4PCRC Card Hardware QSDT4PCRP Card Hardware QSDT4PCRP Video Capture CardDefinition of Audio and Video QSDT8PCRP Card Hardware QSDT8PCRP Video Capture CardQSPD4116 Card Hardware Call Monitor interface is used to connect the spot monitor11Audio Connector and Pins Definition Alarm Board Hardware Connect Audio SignalInstall Video Capture Card Driver 15H.264 Series Video Capture Card Installation Interface: Install driver first 17Select Video Format: Click ‘Next’ : Click ‘Finish’23Installing the Software on Vista Main Display Interface Display Control PanelDisplay Control Panel Display ModesLogin Auto Dwell Display ModeCapture Urgent RecordRecord Record SetupRecord Modes Record Status Panel & Alarm Output Status Panel Record Status PanelSensor Alarm Record Mode Manual Record ModeMotion Detection Record Mode Schedule Recording Recycling RecordingsBasic Configuration System SetupClick to enter the main setup interface Caption and General Configuration Video Configuration Computer System Reboot SetupMotion Detection Configuration Click and enter the Motion Detection ConfigurationClear Motion Detection Area Set Motion Detection AreaBy clicking ‘Clear’, you can clear all the selected areas Schedule Configuration Schedule ConfigurationMotion Detection Alarm Configuration Alarm Triggering Conditions ConfigurationSystem can receive alarms from both local place and network Local Alarm Record Triggering ConfigurationAlarm Record Alarm OutputAuto Mail Function 12Auto Mail Setup Interface Map Configuration Edit MapView Map 15E-Map Edit16View Cameras Click and enter PTZ Configuration P.T.Z Control ConfigurationProtocol Setup Serial Ports Setup Address Communication address of P.T.Z device ID numberClick to access the User’s Configuration area Users ConfigurationChange User rights Add User Delete User23Confirm Delete User T.Z Control P.T.Z Control InterfaceSpeed Adjustment CameraPreset and Group Select Record Search & Playing Back Search and Playback InterfaceRecord Search Playing Back and ControlPlaying Speed Controller Multiple Channel Playback Control Recorded File Backup Other FunctionsThen click ‘OK’ to play back Click and enter the following menuDelete Recorded Files Click and the following window will appearCapture Pictures 13Color Control Panel15Print Setup By clicking users can display print preview as shown belowImage Zoom in/out 17Example original size19Example zoomed Remote Surveillance Server Configuration Remote Live SurveillanceSetting up Router for Internet Access Higher quality settingPort Forwarding It will give you instructions for your router Finding Router’s Public IP addressSuperDVR & H.264 Series Cards Page Unknown Publisher or Unsigned Program Error Accessing IE clientAdvanced Options 10 Invalid Signature 11 Webcam install interface Button Focus closer Function of the main interface buttons Remote playback Record playback and control15 Remote backup Channel configuration window will appear Click and enter into the main setup interface Basic Configuration Alarm setup configuration is show below Camera setupSchedule configuration Alarm configuration Click icon to enter into alarm configuration as shown belowRecord configuration Record setupMotion configuration Email Configuration Click icon to access to Email configuration interfaceMail server setup 8 P.T.Z Configuration 34 P.T.Z ConfigurationProtocol setup Port Users can set port number Baud rateMobile Surveillance Introduction to Mobile SurveillancePage SuperDVR & H.264 Series Cards By Smart Phone with Symbian Operating System SuperDVR & H.264 Series Cards Internet : It will show the camera after accessing successfully Appendix 2.1.1 Cannot Install the SuperDVR Driver Appendix 2.2.1 Meanings of the indicator lightsAsked Questions Appendix 2.2.2 How do the different record modes work?Appendix 2.2.4 How to set auto reboot function Appendix 2.2.8 Why can’t I select more channels to backup?Appendix 2.3.1 How to monitor on the client-side Appendix 2.3.4 Why can’t I see the images?TIP Appendix 2.4.2 Why I can’t find the recorded files? Appendix 2.4 Other QuestionsAppendix 2.4.5 Why can’t I play back? Appendix 2.4.8 Precautions on changing system timeAppendix2 Quick Start for Using Change can be made directlyAppendix 3.2 Troubleshooting Unsigned ActiveX controls’ see section Function Tree Appendix 4.2 System Configuration Tree Appendix 4.3 IE Client FunctionTree Appendix 4.4 Remote Playback Function Tree See Product Warranty 103104