Q-See Computer Hardware manual Tip

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SuperDVR & H.264 Series Cards

Appendix1 Frequently Asked

User Manual

Questions

 

 

Appendix 2.3.5 What should I do if the Internet speed is quite slow?

The more channels opened, and the slower the video transmission speed, therefore try to use one channel display mode when the network speed is slow.

TIP

There may be some surplus channels that have no video input. Switching off the channels will help to improve transmission speed. (Refer to ‘4.1 Basic Configuration’ about switching on/off channels.)

Appendix 2.3.6 Why can’t I start Webcam server or RPB server?

Possible causes:

Other software is using these ports. If so, please change Webcam ports configuration or stop other software.

Appendix 2.3.7 How much hard drive space do the recorded files take up?

To use the table below, find the picture quality setting you are using and multiply the used space figure by the number of cameras you are recording. Divide the result into the amount of hard drive space available and you will get the number of hours you can record on the available hard drive space.

Example using medium quality with 4 cameras with 200GB available: 48.12MB X 4 Cam = 192.48MB/HR, 200GB/192.48 = 1064 HRs = 44 days

Hard Drive space required per hour for each channel

Frame

resolution

picture

Used Space(MB/hour

rate

quality

 

 

 

 

 

30fps

640*480

highest

93

 

 

 

 

30fps

640*480

higher

67.44

 

 

 

 

30fps

640*480

medium

48.12

 

 

 

 

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Contents Page Contents Error! Bookmark not defined Appendix 2.4 Other Questions Appendix2 Quick Start for UsingAppendix3 Function Tree Appendix 4.3 IE Client FunctionTreeIntroduction Summarization Page QSDT4PCRC/QSDT4PCRP Card System Requirements System RequirementsQSDT8PCRP QSDT8PCRP Card System RequirementsCard QSPD4116 PC Module QSPD4116 Card System RequirementsSystem Specifications Hardware Installation Video Capture Card HardwareQSDT4PCRC Card Hardware QSDT4PCRP Video Capture Card QSDT4PCRP Card HardwareDefinition of Audio and Video QSDT8PCRP Video Capture Card QSDT8PCRP Card HardwareCall Monitor interface is used to connect the spot monitor QSPD4116 Card Hardware11Audio Connector and Pins Definition Connect Audio Signal Alarm Board Hardware15H.264 Series Video Capture Card Installation Interface Install Video Capture Card Driver17Select Video Format : Install driver first: Click ‘Finish’ : Click ‘Next’23Installing the Software on Vista Display Control Panel Main Display InterfaceDisplay Control Panel Display ModesAuto Dwell Display Mode LoginCapture Urgent RecordRecord Setup RecordRecord Modes Record Status Panel Record Status Panel & Alarm Output Status PanelManual Record Mode Sensor Alarm Record ModeMotion Detection Record Mode Recycling Recordings Schedule RecordingSystem Setup Basic ConfigurationClick to enter the main setup interface Caption and General Configuration Computer System Reboot Setup Video ConfigurationClick and enter the Motion Detection Configuration Motion Detection ConfigurationSet Motion Detection Area Clear Motion Detection AreaBy clicking ‘Clear’, you can clear all the selected areas Schedule Configuration Schedule ConfigurationAlarm Triggering Conditions Configuration Motion Detection Alarm ConfigurationSystem can receive alarms from both local place and network Local Alarm Record Triggering ConfigurationAlarm Output Alarm RecordAuto Mail Function 12Auto Mail Setup Interface Edit Map Map Configuration15E-Map Edit View Map16View Cameras P.T.Z Control Configuration Click and enter PTZ ConfigurationProtocol Setup Address Communication address of P.T.Z device ID number Serial Ports SetupUsers Configuration Click to access the User’s Configuration areaChange User rights Delete User Add User23Confirm Delete User P.T.Z Control Interface T.Z ControlCamera Speed AdjustmentPreset and Group Select Search and Playback Interface Record Search & Playing BackPlaying Back and Control Record SearchPlaying Speed Controller Multiple Channel Playback Control Other Functions Recorded File BackupThen click ‘OK’ to play back Click and enter the following menuClick and the following window will appear Delete Recorded Files13Color Control Panel Capture PicturesBy clicking users can display print preview as shown below 15Print Setup17Example original size Image Zoom in/out19Example zoomed Remote Live Surveillance Remote Surveillance Server ConfigurationHigher quality setting Setting up Router for Internet AccessPort Forwarding Finding Router’s Public IP address It will give you instructions for your routerSuperDVR & H.264 Series Cards Page Accessing IE client Unknown Publisher or Unsigned Program ErrorAdvanced Options 10 Invalid Signature 11 Webcam install interface Button Focus closer Function of the main interface buttons Record playback and control Remote playback15 Remote backup Channel configuration window will appear Click and enter into the main setup interface Basic Configuration Camera setup Alarm setup configuration is show belowSchedule configuration Click icon to enter into alarm configuration as shown below Alarm configurationRecord setup Record configurationMotion configuration Click icon to access to Email configuration interface Email ConfigurationMail server setup 34 P.T.Z Configuration 8 P.T.Z ConfigurationPort Users can set port number Baud rate Protocol setupIntroduction to Mobile Surveillance Mobile SurveillancePage SuperDVR & H.264 Series Cards By Smart Phone with Symbian Operating System SuperDVR & H.264 Series Cards Internet : It will show the camera after accessing successfully Appendix 2.2.1 Meanings of the indicator lights Appendix 2.1.1 Cannot Install the SuperDVR Driver Asked Questions Appendix 2.2.2 How do the different record modes work?Appendix 2.2.8 Why can’t I select more channels to backup? Appendix 2.2.4 How to set auto reboot functionAppendix 2.3.4 Why can’t I see the images? Appendix 2.3.1 How to monitor on the client-sideTIP Appendix 2.4 Other Questions Appendix 2.4.2 Why I can’t find the recorded files?Appendix 2.4.8 Precautions on changing system time Appendix 2.4.5 Why can’t I play back?Change can be made directly Appendix2 Quick Start for UsingAppendix 3.2 Troubleshooting Unsigned ActiveX controls’ see section Function Tree Appendix 4.2 System Configuration Tree Appendix 4.3 IE Client FunctionTree Appendix 4.4 Remote Playback Function Tree 103 See Product Warranty104