Q-See Computer Hardware manual Appendix 2.3.1 How to monitor on the client-side

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Appendix1 Frequently Asked	SuperDVR & H.264 Series Cards
Questions	User Manual

Appendix 2.3 How to Use Network Function

Appendix 2.3.1 How to monitor on the client-side

First enable ‘Web cameras service’ in basic configuration (refer to Figure4-1).

Input the server Internet address in IE browser on the client-side, and the necessary webcam driver will be downloaded automatically, then users need to install the driver. After accessing the webcam main interface, click ‘Login’ and input user name and password to log in the system. (Refer to ‘Error! Reference source not found. Error! Reference source not found. to learn more)

Appendix 2.3.2 Why can’t I download the client-side software?

The possible causes:

•The client-side computer is not properly connected to Internet or LAN.

•The server-end has not enabled ‘Web Camera Service’.

•The default Http port is 80. It may be conflict with other Web servers, for example IIS. If so, please change to another port (please see section 7.2)

•Windows XP SP2 will block the OCX download. You should enable ‘Internet Option  Security Settings  Download unsigned ActiveX controls’ (please see section 7.2.3).

Appendix 2.3.3 Why can’t the server be configured at the client-side? The possible causes:

•It cannot be configured at the client-side, when the server is being configured at the server-end.

•Only the last configuration is valid if different configurations are deployed simultaneously.

Appendix 2.3.4 Why can’t I see the images?

The possible causes:

•The VGA card is too outdated or does not have enough Video RAM.

•You need to install a newer version of DirectDraw.

•SuperDVR cannot run on a version of Windows before Win2000.

•Data port or command port is conflicting with other network services (please see section 7.2)

•The user is connected to Internet through LAN, and the network administrator has not enabled corresponding data port or command port.

•The client-side has installed firewall software that may stop video transmission.

•H.264 codec has not been installed properly, please download new version of Webcam (newer version of SuperDVR).

•Slow network speed.

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Contents Page Contents Error! Bookmark not defined Appendix2 Quick Start for Using Appendix 2.4 Other QuestionsAppendix3 Function Tree Appendix 4.3 IE Client FunctionTreeIntroduction Summarization Page System Requirements QSDT4PCRC/QSDT4PCRP Card System RequirementsQSDT8PCRP Card System Requirements QSDT8PCRPQSPD4116 Card System Requirements Card QSPD4116 PC ModuleSystem Specifications QSDT4PCRC Card Hardware Hardware InstallationVideo Capture Card Hardware QSDT4PCRP Card Hardware QSDT4PCRP Video Capture CardDefinition of Audio and Video QSDT8PCRP Card Hardware QSDT8PCRP Video Capture CardQSPD4116 Card Hardware Call Monitor interface is used to connect the spot monitor11Audio Connector and Pins Definition Alarm Board Hardware Connect Audio SignalInstall Video Capture Card Driver 15H.264 Series Video Capture Card Installation Interface： Install driver first 17Select Video Format： Click ‘Next’ ： Click ‘Finish’23Installing the Software on Vista Main Display Interface Display Control PanelDisplay Control Panel Display ModesLogin Auto Dwell Display ModeCapture Urgent RecordRecord Modes Record SetupRecord Record Status Panel & Alarm Output Status Panel Record Status PanelMotion Detection Record Mode Manual Record ModeSensor Alarm Record Mode Schedule Recording Recycling RecordingsClick to enter the main setup interface System SetupBasic Configuration Caption and General Configuration Video Configuration Computer System Reboot SetupMotion Detection Configuration Click and enter the Motion Detection ConfigurationBy clicking ‘Clear’, you can clear all the selected areas Set Motion Detection AreaClear Motion Detection Area Schedule Configuration Schedule ConfigurationMotion Detection Alarm Configuration Alarm Triggering Conditions ConfigurationSystem can receive alarms from both local place and network Local Alarm Record Triggering ConfigurationAlarm Record Alarm OutputAuto Mail Function 12Auto Mail Setup Interface Map Configuration Edit MapView Map 15E-Map Edit16View Cameras Protocol Setup P.T.Z Control ConfigurationClick and enter PTZ Configuration Serial Ports Setup Address Communication address of P.T.Z device ID numberChange User rights Users ConfigurationClick to access the User’s Configuration area Add User Delete User23Confirm Delete User T.Z Control P.T.Z Control InterfaceSpeed Adjustment CameraPreset and Group Select Record Search & Playing Back Search and Playback InterfaceRecord Search Playing Back and ControlPlaying Speed Controller Multiple Channel Playback Control Recorded File Backup Other FunctionsThen click ‘OK’ to play back Click and enter the following menuDelete Recorded Files Click and the following window will appearCapture Pictures 13Color Control Panel15Print Setup By clicking users can display print preview as shown belowImage Zoom in/out 17Example original size19Example zoomed Remote Surveillance Server Configuration Remote Live SurveillanceSetting up Router for Internet Access Higher quality settingPort Forwarding It will give you instructions for your router Finding Router’s Public IP addressSuperDVR & H.264 Series Cards Page Advanced Options 10 Invalid Signature Accessing IE clientUnknown Publisher or Unsigned Program Error 11 Webcam install interface Button Focus closer Function of the main interface buttons Remote playback Record playback and control15 Remote backup Channel configuration window will appear Click and enter into the main setup interface Basic Configuration Alarm setup configuration is show below Camera setupSchedule configuration Alarm configuration Click icon to enter into alarm configuration as shown belowRecord configuration Record setupMotion configuration Email Configuration Click icon to access to Email configuration interfaceMail server setup 8 P.T.Z Configuration 34 P.T.Z ConfigurationProtocol setup Port Users can set port number Baud rateMobile Surveillance Introduction to Mobile SurveillancePage SuperDVR & H.264 Series Cards By Smart Phone with Symbian Operating System SuperDVR & H.264 Series Cards Internet ： It will show the camera after accessing successfully Appendix 2.1.1 Cannot Install the SuperDVR Driver Appendix 2.2.1 Meanings of the indicator lightsAsked Questions Appendix 2.2.2 How do the different record modes work?Appendix 2.2.4 How to set auto reboot function Appendix 2.2.8 Why can’t I select more channels to backup?Appendix 2.3.1 How to monitor on the client-side Appendix 2.3.4 Why can’t I see the images?TIP Appendix 2.4.2 Why I can’t find the recorded files? Appendix 2.4 Other QuestionsAppendix 2.4.5 Why can’t I play back? Appendix 2.4.8 Precautions on changing system timeAppendix2 Quick Start for Using Change can be made directlyAppendix 3.2 Troubleshooting Unsigned ActiveX controls’ see section Function Tree Appendix 4.2 System Configuration Tree Appendix 4.3 IE Client FunctionTree Appendix 4.4 Remote Playback Function Tree See Product Warranty 103104