Socket Mobile CompactFlash/SDIO Connection Kit with Bluetooth Wireless Technology manual

Page 78

Appendix D Troubleshooting

SYMPTOM:

•I cannot connect to a device in my folder.

POSSIBLE REASONS	SOLUTION
The services for the devices have	In the Bluetooth Devices folder, tap
not been discovered.	on the Properties icon. Tap on the
	Services tab. In the Services
	screen, tap on the Update button.

SYMPTOM:

•When I use the Get Connected! Wizard to connect to my phone, I get a screen that says Partial Success.

POSSIBLE REASONS	SOLUTION
The phone is not in Bondable	Set your phone to Bondable mode.
mode.	If needed, consult your phone’s
	documentation for help.
The passkey is incorrect.	Make sure the same passkey is
	entered on the phone and your
	mobile computer. If using a pre-
	assigned passkey for the phone,
	verify that your passkey is
	accurate.

SYMPTOM:

•When I insert the Bluetooth Card, I get a message that says Unrecognized Card.

POSSIBLE REASONS	SOLUTION
You did not install the software for	Remove the card and install the
the Bluetooth Card yet.	software.

78 APPENDIX D: TROUBLESHOOTING

Image 78

Contents User’s Guide Table of Contents Limited Warranty Copyright Notice Regulatory Compliance Introduction OverviewPackages Available Contents of the Connection Kit Installation and Usage Steps Summary Advanced FeaturesBasic Setup Install the SoftwareRegister the Card Prepare Network Information Complete the Bluetooth Setup Wizard Basic Setup Insert the Card Get Connected Ericsson, Nokia 6210, NTT DoCoMo, Sony PhonesBasic Setup Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i Basic Setup Dial-up to Your Network Pocket PC 2000/2002Uncheck Wait for dial tone before dialing. Tap Finish Basic Setup Basic Setup Pocket PC Go to Start Settings Connections Connections Tap Select NetworksBasic Setup Advanced button Baud rate Wait for dial tone before dialing UncheckedAccept Basic Setup Method 2 Dial Automatically from the Application Basic Setup Uncheck Wait for dial tone before dialing. Tap OK Password. Tap Connect Features Turn Radio Transmitter ON/OFFBluetooth ActiveSync Features Features Bluetooth LAN Access Connected Connected Bluetooth Faxing Features Features Advanced Features Set up Your Bluetooth Card Check Use Authentication to enable the Use Encryption option Advanced Features then My Bluetooth Device Assign COM PortsDiscover Bluetooth Devices Advanced Features then Bluetooth DevicesNext Next screen, tap Finish Bond with Discovered Devices Advanced Features View Device Properties Set up Your Favorite Device Bluetooth Devices, tap on View Change ViewsDelete a Device from the Folder Socket Obex Exchange Business Cards Socket Obex Send a Contact Socket Obex Send a File Socket Obex Browse Remote Device Prepare for File TransferSocket Obex Send/Receive Files or Folders Create a Folder Delete Files or Folders Exit Bluetooth File Explorer Connect/DisconnectEnable File Sharing Receive Contact or FileSocket Dialer Assign a Dialing PrefixUse the Socket Dialer Socket Dialer Bluetooth Printing HPC 2000 onlyPocket PC 2000 or Pocket PC Bluetooth Printing Bluetooth Printing Appendix a Specifications CompactFlash CardSdio Card Product Care Appendix B Safety and Usage TipsAbout Bluetooth and Health Antenna CareAircraft Efficient UseDriving Radio Frequency ExposureProduct Care and Usage Restrictions Appendix C Automatic Phone Connections Appendix D Troubleshooting Services tab. In the ServicesSelect My Bluetooth Device Uncheck DiscoverableCan’t make my Ericsson R520 phone discoverable Appendix E Support Resources Technical SupportUsers’ Forum Limited Warranty Limited Software Warranty Copyright Notice Socket Communications, IncRegulatory Compliance CompactFlash Card Radio Frequency Interference RequirementsCE Marking & European Union Compliance Canada CertificationRadio Frequency Interference Requirements Canada Applicable DirectivesApplicable Standards Radio Frequency Interference Requirements FCC Europe R&TTE Directive