Socket Mobile CompactFlash/SDIO Connection Kit with Bluetooth Wireless Technology manual

Page 81

Appendix E Support Resources

Technical Support

If you have trouble installing or using the Bluetooth Connection Kit, contact Socket’s technical support department.

IMPORTANT! To obtain technical support for your product, you must first register your product online at www.socketcom.com/prodreg.

Once you have registered your product, you can contact Socket’s technical support department by doing either of the following:

•Submit an email inquiry through the online support system. After you register your product, you will be presented with an option to 'submit a problem'. Click on this option to follow the online process to submit an email request for technical support.

This is the fastest way to obtain technical support and has the quickest turnaround time. Registered customers who submit a question online will receive priority service. If we are unable to resolve your support inquiry via email, we can arrange for a technical support representative to call you at a specific time.

•Call our technical support line at 510-744-2720 to leave a message for a technical support representative to return your call at a specific time and number. When you call, please leave your email address that you registered under, a phone number and time that you can be reached at, and a detailed description of your problem.

After you register your product, you can use the product registration webpage to submit an email inquiry directly to a technical support specialist for priority service, view product information, register additional products, view a complete database of FAQs and view a history of technical support activity for previous support issues.

APPENDIX E: SUPPORT RESOURCES 81

Image 81

Contents User’s Guide Table of Contents Limited Warranty Copyright Notice Regulatory Compliance Introduction OverviewPackages Available Contents of the Connection Kit Advanced Features Installation and Usage Steps SummaryBasic Setup Install the SoftwareRegister the Card Prepare Network Information Complete the Bluetooth Setup Wizard Basic Setup Insert the Card Ericsson, Nokia 6210, NTT DoCoMo, Sony Phones Get ConnectedBasic Setup Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i Basic Setup Pocket PC 2000/2002 Dial-up to Your NetworkUncheck Wait for dial tone before dialing. Tap Finish Basic Setup Basic Setup Tap Select Networks Pocket PC Go to Start Settings Connections ConnectionsBasic Setup Baud rate Wait for dial tone before dialing Unchecked Advanced buttonAccept Basic Setup Method 2 Dial Automatically from the Application Basic Setup Uncheck Wait for dial tone before dialing. Tap OK Password. Tap Connect Turn Radio Transmitter ON/OFF FeaturesBluetooth ActiveSync Features Features Bluetooth LAN Access Connected Connected Bluetooth Faxing Features Features Advanced Features Set up Your Bluetooth Card Check Use Authentication to enable the Use Encryption option Assign COM Ports Advanced Features then My Bluetooth DeviceDiscover Bluetooth Devices Advanced Features then Bluetooth DevicesNext Next screen, tap Finish Bond with Discovered Devices Advanced Features View Device Properties Set up Your Favorite Device Change Views Bluetooth Devices, tap on ViewDelete a Device from the Folder Socket Obex Exchange Business Cards Socket Obex Send a Contact Socket Obex Send a File Socket Obex Prepare for File Transfer Browse Remote DeviceSocket Obex Send/Receive Files or Folders Create a Folder Delete Files or Folders Connect/Disconnect Exit Bluetooth File ExplorerReceive Contact or File Enable File SharingAssign a Dialing Prefix Socket DialerUse the Socket Dialer Socket Dialer HPC 2000 only Bluetooth PrintingPocket PC 2000 or Pocket PC Bluetooth Printing Bluetooth Printing CompactFlash Card Appendix a SpecificationsSdio Card About Bluetooth and Health Appendix B Safety and Usage TipsProduct Care Antenna CareDriving Efficient UseAircraft Radio Frequency ExposureProduct Care and Usage Restrictions Appendix C Automatic Phone Connections Services tab. In the Services Appendix D TroubleshootingUncheck Discoverable Select My Bluetooth DeviceCan’t make my Ericsson R520 phone discoverable Technical Support Appendix E Support ResourcesUsers’ Forum Limited Warranty Limited Software Warranty Socket Communications, Inc Copyright NoticeRadio Frequency Interference Requirements Regulatory Compliance CompactFlash CardRadio Frequency Interference Requirements Canada Canada CertificationCE Marking & European Union Compliance Applicable DirectivesApplicable Standards Radio Frequency Interference Requirements FCC Europe R&TTE Directive