SIIG 100 Pro, 133 user manual Overview, Web Site

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Technical Support & Product Return

Chapter 3

Technical Support

& Product Return

3-1 Overview

This chapter will give you instructions on how to obtain product information, contact technical support and return defective product. This user's manual is written with easy-to-understand instructions on how to configure and install this product in your system. We encourage you to consult this manual as your first step for technical assistance.

There are several steps you can take should you find problems with this product. It is most helpful if you consult the following resources:

1.Installation instructions from this user's manual

2.Web Site

3.Technical Support

4.Return Merchandise Authorization (RMA)

3-2 Web Site

Visit SIIG’s Web site at www.siig.com for on-line technical support, product features, drivers updates, upgrade solutions and where-to-buy information. Your opinions of SIIG products are very important to us. Through your feedback, SIIG can continue to deliver quality, innovative products to you.

3-1

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Contents UltraATA 133/100 Pro SIIG, Inc Comments FCC Compliance Statement Contents About This Manual Page Chapter Introduction Static Electricity Precaution Record the Serial NumberSystem Requirements Key Features and BenefitsIntroducing the UltraATA 133/100 Pro Board Layout UltraATA 133/100 Pro Board LayoutChapter Installation Hardware InstallationInstalling the board Device ConnectionConnecting the cable Software Installation Driver Installation for Mac OSFor a fresh OS 9.x installation For a fresh OS X installation Verify Mac OS X Installation Verifying InstallationVerify Mac OS 8.6/9.x Installation Page Overview Web SiteTechnical Support Return Merchandise Authorization RMA Contact SIIGs RMA DepartmentComplete the RMA form Ship the ProductPage Limited 5 Year Warranty 02-0250E 03-0311A