Dealing with Problems (Summary)
When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic Technical Support.
Starting Up
The power indicator or bat- |
| Check the cable connection for the AC adaptor. |
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tery indicator is not lit |
| Check to see if a fully charged battery is properly installed. |
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| Remove the battery pack and disconnect the AC adaptor, then connect them again. | |||||||||
| is displayed | Input your password. If you have forgotten it, contact Panasonic Technical Support. | ||||||||||||
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POST Startup Error(s) is |
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| page 19 |
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displayed |
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Windows startup, or an op- | Press F9 in the Setup Utility ( |
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| “Setup Utility”). | This will restore the Setup | ||||||
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eration is extremely slow | Utility's settings to their default values (except the password settings). Then, the Setup | |||||||||||||
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| Utility must be run once again for you to input the appropriate operating environment set- | ||||||||||
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| tings. (The processing speed depends on the application software used, so this operation | ||||||||||
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| may not cause the processing speed to increase.) |
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The date and time are incor- |
| You can set the date and time using the following menu. |
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rect |
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| Windows 2000 | : [Control Panel] - [Date/Time] |
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| Windows XP | : [Control Panel] - [Date, Time, Language, and Regional Options] - | |||||||
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| [Date and Time] |
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| When the computer is connected to a LAN, confirm the date and time of the server. | ||||||||
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| If you continue to experience problems, the internal battery maintaining the clock may | |||||||||
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| need to be replaced. Contact Panasonic Technical Support. |
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| This computer will not correctly recognize the date and time starting from the year 2100 | |||||||||
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| A.D. |
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When resuming from the | Use the Windows password as follows: |
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standby or hibernation | Windows 2000 |
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mode, |
| does not appear | Set the password in [Control Panel] - [Users and Passwords], then add the check mark for | |||||||||||
even if |
| password has been | [Prompt for password when computer goes off standby] in [Control Panel] - [Power Op- | |||||||||||
a | ||||||||||||||
set in the Setup Utility | tions] - [Advanced]. |
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| Windows XP |
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| Select the account to change in [Control Panel] - [User Accounts] and set the password, then | ||||||||||
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| add the check mark for [Prompt for password when computer resumes from standby] in | ||||||||||
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| [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced]. | ||||||||||
When the administrator | Windows 2000 |
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password is forgotten | After reinstalling, setup Windows and then set the password again. | |||||||||||||
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| Windows XP |
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| If you have created a password reset disk ( |
| page 12), a message is displayed when you | ||||||||
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| fail to correctly enter the password. Follow the message’s instructions and set the password | ||||||||||
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| again by using the password reset disk. |
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| If you have not created a password reset disk, after reinstalling, setup Windows and then set | ||||||||||
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| the password again. |
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When the previous item is |
| Press F9 in the Setup Utility ( |
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| “Setup Utility”). | This will restore the Setup | |||||||
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not the cause |
| Utility's settings to their default values (except the password settings). | ||||||||||||
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| Try removing all peripheral devices. |
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| Windows 2000 |
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| Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], then | |||||||||
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| select [Tools] - [Check Now]. |
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| Windows XP |
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| Click [Local Disk(C:)] in [Start] - [My Computer] with the right button, select [Proper- | |||||||||
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| ties], then select [Tools] - [Check Now]. |
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| At | F8 to operate the computer in the Safe mode. | ||||||||
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Troubleshooting
21