Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart.
Function
Indicator
Color
Indicator Status:
Steady
Indicator Status:
Blinking
Troubleshooting
Topic
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| Indicates printer is on | Blinking signifies Low |
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Power | Green | and battery condition | 3 | |||||
| Battery |
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| is OK to use. |
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| Off indicates battery |
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| is not charging. Am- |
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Charger | Amber/ | ber indicates battery |
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| N/A |
| 1,6,10 | |
Green | is charging. Green |
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| indicates battery is |
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| charged. |
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| No media or media |
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Error | Amber | Off indicates no error | door is open. |
| 2,4,7,9 | |||
condition | Application may be | |||||||
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| missing or corrupted |
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| Cable/IrDA: N/A | Dat a | is | being | re - | 5,8 | |
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| ceived |
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| Bluetooth: Printer | Dat a | is | being | re - |
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Commu- |
| has paired with | 5,8 | |||||
Blue | another Bluetooth | ceived |
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nications |
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| device. |
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| 802.11b/g: Radio is | Radio is trying to as- | 5,8 | ||||
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| associated with a | ||||||
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| sociate with a WLAN. | ||||||
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| WLAN |
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Troubleshooting Topics
1.No power:
•Ensure you press and hold the Power switch until the Power light comes on.
•Check that battery is installed properly.
•Recharge or replace battery as necessary.
2.Media does not feed:
•Be sure Media Cover is closed and latched.
•Check media compartment. Ensure media is not binding on the sides of the compartment.
3.Poor or faded print
•Clean printhead.
•Check battery for possible damage. Recharge or replace as necessary.
31
MZ Series User Guide