Zebra Technologies Strata Thermal Printers manual Clear the Jam

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Step 2—Clear the Jam

Use tweezers to remove media from the internal blade areas.

If the jam is inside the cutter, detach the cutter assembly from the printer. Press both bezel re- leases and pull the cutter up and forward.

Lay the cutter flat. Leave cables, retainers and wires connected. Do not pull or strain any con- nections.

If you cannot remove the jammed media, call for service.

60	980181-001 Rev.C

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Contents Strata Page Foreword Return Materials Authorization We Need To Hear From YouTable of Contents General Cautions and Warnings Media Cautions & Tips Viii Installation Check List 1 Printer = Off Step ➊ Attach PowerCheck Voltage Step ➋ Attach Interface Cable Parallel Interface Serial InterfaceStep ➌ Apply Power = OnSoftware Operation Your Printer Ribbon Take-up Spindle Sensor Guide Bar Bracket Operation Operation Status Indicator Loading Labels or Tags Correct Incorrect Operation Operation Media Guides Release Lever Operation Operation Move the media roll to the lower media stand for printing Sensor Position Adjustment Wheel Sensor Position MarkerStep Operation Windows Users Take-Up Spindles Supply Tracking Bar Loading Transfer RibbonsNotch Long Spoke Notch Operation Operation Operation Removing a Partially Used Transfer Ribbon Top Of Form Sensing Dump Mode Sample Printout Operation Operation Cleaning the Print Head Cleaning Under Sensor BracketUsing the Label Dispenser Remove slack by pulling the liner Operation Appendix a Troubleshooting Common Printing Problems Troubleshooting Guide Check for Out-of-Media condition or missing Internet Serial Interface Communication Configuration Serial Interface Cable WiringDirection Tag Media SensingPrint Appendix B Printer Features Hardware Options Accessories General Specifications Bar Codes Code Software and DriversPostnet Ribbons Communications InterfacePrinter Features Appendix C Supplies and Accessories Thermal Retail applications where labels are 980181-001 Rev.C Appendix D Using the Media Cutter Specifications Cutter warranty Using the Media Cutter Clear the Jam Use tweezers to remove media from the internal blade areasReplace the Cutter Check the Cutter World Wide Offices Zebra Technologies Corporation Eltron Products