Zebra Technologies Strata Thermal Printers manual Check for Out-of-Media condition or missing

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		Troubleshooting

Problem	Solution or Reason
	1.	Check for Out-of-Media condition or missing
		labels in the middle of a roll.
	2.	Check for Out-of-Ribbon condition or dam-
		age or previous use of ribbon in middle of the
		roll.
	3.	Check that the ribbon and label media are
		correctly routed.
Status Indicator is RED	4.	When direct thermal printing, verify that the
		programmed mode (or printer driver) is set for
		direct thermal printing. See the programmer’s
		manual for details.
	5.	Transmissive sensor is dirty. Clean media
		path.
	6.	Verify that the print head carriage is closed
		and latched.

980181-001 Rev.C

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Contents Strata Page Foreword We Need To Hear From You Return Materials AuthorizationTable of Contents General Cautions and Warnings Media Cautions & Tips Viii Installation Check List 1 Printer Step ➊ Attach Power Check Voltage= Off Parallel Interface Serial Interface Step ➋ Attach Interface Cable= On Step ➌ Apply PowerSoftware Operation Your Printer Ribbon Take-up Spindle Sensor Guide Bar Bracket Operation Operation Status Indicator Loading Labels or Tags Correct Incorrect Operation Operation Media Guides Release Lever Operation Operation Move the media roll to the lower media stand for printing Adjustment Wheel Sensor Position Marker StepSensor Position Operation Windows Users Loading Transfer Ribbons Take-Up Spindles Supply Tracking BarNotch Long Spoke Notch Operation Operation Operation Removing a Partially Used Transfer Ribbon Top Of Form Sensing Dump Mode Sample Printout Operation Operation Cleaning the Print Head Sensor Bracket Cleaning UnderUsing the Label Dispenser Remove slack by pulling the liner Operation Appendix a Troubleshooting Common Printing Problems Troubleshooting Guide Check for Out-of-Media condition or missing Internet Serial Interface Cable Wiring Serial Interface Communication ConfigurationTag Media Sensing PrintDirection Appendix B Printer Features Hardware Options Accessories General Specifications Software and Drivers Bar Codes CodePostnet Communications Interface RibbonsPrinter Features Appendix C Supplies and Accessories Thermal Retail applications where labels are 980181-001 Rev.C Appendix D Using the Media Cutter Specifications Cutter warranty Using the Media Cutter Use tweezers to remove media from the internal blade areas Clear the JamReplace the Cutter Check the Cutter Zebra Technologies Corporation Eltron Products World Wide Offices