Zebra Technologies R402 manual Label format was sent to, but not recognized by, the printer

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The printing does not start at the top of the label, or misprinting of one to three labels.

The media may not be threaded under the media guides. Refer to “Loading the Media” on page 9.

The printer needs to be calibrated. Refer to “Auto Calibration” on page 14.

The correct media sensor may not be activated. Manual calibration selects the media sensing method for the labels being used (refer to the ^MN command in the ZPL II Programming Guide).

Verify that the Label Top (^LT) command is correctly set for your application (consult the ZPL II Programming Guide).

A label format was sent to, but not recognized by, the printer.

Is the printer in pause mode? If so, press the feed button.

If the status LED is on or flashing, refer to “What the Status LED is Telling You” on page 43.

Make sure the data cable is correctly installed.

A communications problem has occurred. First, make sure that the correct communications port on the computer is selected. Refer to “Communicating with the Printer” on page 18.

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Contents Users Guide R402Page Proprietary Statement Page Contents Operation & Options Appendix 980389-001 Rev. a Hello IntroductionWhat’s in the Box? Opening the printer Inspecting the PrinterInspecting the Printer Closing the printer Reporting Damage Modes of Printing Getting StartedAttaching Power Supply Placing the Roll in the Media Compartment Loading Roll MediaAdjusting the Guides Using the Optional Media Adapter Plates Install the Take-Up Core Install the Ribbon Supply RollLoading Ribbon Attach and Tighten the Ribbon Auto Calibration Status Light Power SwitchOperator Controls Feed ButtonPrinting a Test Label Parallel Interface Requirements Hooking Up the Printer and ComputerInterface Cable Requirements Communicating with the Printer Adjusting the Print WidthAdjusting the Print Darkness Adjusting the Print SpeedThermal Printing Operation & OptionsAdding a New Transfer Ribbon Replacing SuppliesReplacing a Partially Used Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Rfid Guidelines Supported Transponders Texas Instruments Tag-it Transponders Philips ICode Blocks Philips ICode TranspondersInside Technologies Picotag 2K Inside Technologies Picotag TranspondersISO-15693 Transponders WT Write Tag ZPL II Commands for RfidRT Read Tag RT Read Tag RS Rfid Setup RI Rfid Get Tag Unique ID Sample of Rfid Programming WT6FDZebraFS FO100,100A0n,60FN0FS Page Cleaning MaintenanceLubrication Description Parts ListPage Removal Replacing the Print HeadCleaning the Print Head Page Printer is on and in an idle state TroubleshootingResolutions Printer is not receiving powerEither the media or ribbon is out Printer has failed its power on self test PostThere is a shortage of memory Printer is receiving dataPrint head is over temperature Print head is under temperatureFlash memory is not programmed Printed image does not look right Print Quality ProblemsRibbon sensor settings did not print No print on the labelLabel format was sent to, but not recognized by, the printer Nothing is printed Rfid SymptomsRfid tags generally not programmed Void messages are printed across mediaManual Calibration Printing a Configuration Label Troubleshooting TestsRecalibration Communications Diagnostics Resetting the Factory Default ValuesFeed Button Modes Power Off Mode Communications Diagnostics ModeAppendix Physical SpecificationsMedia Specifications Font/Code Specifications Options Parallel Interface Technical Information Page Cable calibration IndexQuality problems Voltage Write tag command Page