Zebra Technologies R402 Rfid Symptoms, Rfid tags generally not programmed, Nothing is printed

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RFID Symptoms

RFID tags generally not programmed

■Is the printer set up correctly? Print a configuration label to verify RFID version. See “Auto Calibration” on page 14.

■Check if supported RFID media is loaded correctly.

VOID messages are printed across media.

■Verify tag type is properly selected in ZPL II. Use RFID media with supported tag type. Edit ZPL II to select proper tag type or increase retries.

■ZPL II is attempting to write to a non-existent block. Some tags’ blocks are identified as 0-7. If ZPL II attempts to write to block “8,” it will fail.

■Verify voided tag on external reader. Discard bad tags if this is a media problem.

Nothing is printed.

■See if the correct media is loaded or load new, fresh media.

■See if tags can be read/programmed using other hardware.

■Verify ZPL II RFID commands. Debug the printing program.

■Tag is out of reach of the antenna or too close. Verify tag alignment.

■Wrong type of tag was selected. Check ZPL II.

■Block is write protected. Ensure that the tag is not write protected.

■Aluminum and other metals within tag may interfere with read/write. Make sure media meets requirements.

■Increase the number of retries in the ZPL II commands.

■Time out may have occurred during internal communication. Cycle power and try printing label again.

Call a service technician if you have been unsuccessful in getting your expected print out and data.

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Contents R402 Users GuidePage Proprietary Statement Page Contents Operation & Options Appendix 980389-001 Rev. a Introduction HelloWhat’s in the Box? Inspecting the Printer Opening the printerInspecting the Printer Closing the printer Reporting Damage Getting Started Modes of PrintingAttaching Power Supply Loading Roll Media Placing the Roll in the Media CompartmentAdjusting the Guides Using the Optional Media Adapter Plates Loading Ribbon Install the Ribbon Supply RollInstall the Take-Up Core Attach and Tighten the Ribbon Auto Calibration Power Switch Operator ControlsFeed Button Status LightPrinting a Test Label Interface Cable Requirements Hooking Up the Printer and ComputerParallel Interface Requirements Adjusting the Print Width Adjusting the Print DarknessAdjusting the Print Speed Communicating with the PrinterOperation & Options Thermal PrintingReplacing a Partially Used Transfer Ribbon Replacing SuppliesAdding a New Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Rfid Guidelines Supported Transponders Texas Instruments Tag-it Transponders Philips ICode Transponders Philips ICode BlocksInside Technologies Picotag Transponders Inside Technologies Picotag 2KISO-15693 Transponders ZPL II Commands for Rfid WT Write TagRT Read Tag RT Read Tag RS Rfid Setup RI Rfid Get Tag Unique ID Sample of Rfid Programming WT6FDZebraFS FO100,100A0n,60FN0FS Page Lubrication MaintenanceCleaning Parts List DescriptionPage Replacing the Print Head RemovalCleaning the Print Head Page Troubleshooting ResolutionsPrinter is not receiving power Printer is on and in an idle statePrinter has failed its power on self test Post There is a shortage of memoryPrinter is receiving data Either the media or ribbon is outFlash memory is not programmed Print head is under temperaturePrint head is over temperature Print Quality Problems Ribbon sensor settings did not printNo print on the label Printed image does not look rightLabel format was sent to, but not recognized by, the printer Rfid Symptoms Rfid tags generally not programmedVoid messages are printed across media Nothing is printedManual Calibration Recalibration Troubleshooting TestsPrinting a Configuration Label Resetting the Factory Default Values Communications DiagnosticsPower Off Mode Communications Diagnostics Mode Feed Button ModesPhysical Specifications AppendixMedia Specifications Font/Code Specifications Options Parallel Interface Technical Information Page Index Cable calibrationQuality problems Voltage Write tag command Page