Zebra Technologies 2844 Printer user manual Troubleshooting Media Handling

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Appendix A - Troubleshooting

Troubleshooting Media Handling

 

 

 

 

Problem

 

 

Solution or Reason

 

Label Dispenser

 

 

1.

Make sure label-taken sensor is on.

 

 

2.

The label-taken sensor is blocked or

Printing continues between

 

 

dirty. Remove any scraps or dust.

 

3.

Continuous media may be set. Verify

labels.

 

 

 

form length setting through program-

 

 

 

 

 

 

ming Q command. See the EPL2 pro-

 

 

 

grammer's manual.

Prints one label and stops.

 

1.

Verify the quantity has been correctly

 

 

set.

 

 

 

 

Cutter Operation

Blade cuts through labels

 

1.

Verify form length setting through pro-

instead of cutting liner

 

 

 

gramming.

between labels.

 

 

 

 

 

 

 

1.

Unplug power and interface cables. Use

Media jammed in cutter.

 

 

tweezers to remove scraps from cutter

 

 

 

opening.

 

 

1.

Use programming C command to cycle

Media fails to cut direct

 

 

cutter several times without media to

 

 

perform a self-cleaning. See the EPL2

thermal paper or label liner.

 

 

 

 

programmer's manual.

 

 

 

 

 

2.

Cutter must be replaced.

 

 

 

 

980348-001 Rev. A

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Contents Thermal Printer User’s Manual 2844 Foreword Shock Hazard Warning Table of Contents Installation and Operation Unpack Your Printer Know Your Printer Installation and Operation Step ➊ Attach Power Supply To The Printer Step ➋ Attach Interface Cable Step ➌ Load Media Load Media Release Cover Step ➍ AutoSense Media Gap Sensing AutoSense Gap Sensor Adjustment Step ➎ Install Software Thermal Printing Direct or Transfer? Using Options Step ➊ Prepare Ribbon Step ➋ Install Supply Roll Step ➌ Install Take-Up Core Attach Ribbon to Take-Up Core Remove Slack From Ribbon Step ➍ Tighten RibbonReplacing a Partially Used Transfer Ribbon Adding a New Transfer RibbonUsing the Label Dispenser Using Fan-Fold Media Using the Media Cutter 980348-001 Rev. a Problem Solution or Reason Appendix a TroubleshootingRED Troubleshooting Media Handling Host Female DB-25 to Male Centronics Cable Bus USB For the cable connectorsTurn OFF O the printer before performing this procedure Cleaning the Platen Tag Stock Rolls Find the tape and detach the bottom tag Preparing Media Paper, and Labels Before Loading980348- 001 a