Nortel Networks WAG54G manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-G ADSL Gateway

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems that may occur during the installation and operation of the Gateway. Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys international website at www.linksys.com/international.

Common Problems and Solutions

1.I need to set a static IP address on a computer.

You can assign a static IP address to a computer by performing the following steps:

For Windows 98 and Me:

1.Click Start, Settings, and Control Panel. Double-click Network.

2.In The following network components are installed box, select the TCP/IP-> associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

3.In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other computer on the network connected to the Gateway. Make sure that each IP address is unique for each computer or network device.

4.Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Gateway. Click the Add button to accept the entry.

5.Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

6.Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

7.Restart the computer when asked.

For Windows 2000:

1.Click Start, Settings, and Control Panel. Double-click Network and Dial-Up Connections.

2.Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option.

3.In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP), and click the Properties button. Select Use the following IP address option.

4.Enter a unique IP address that is not used by any other computer on the network connected to the Gateway.

5.Enter the Subnet Mask, 255.255.255.0.

6.Enter the Default Gateway, 192.168.1.1 (Gateway’s default IP address).

Appendix A: Troubleshooting

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Common Problems and Solutions

Image 57 Nortel Networks WAG54G manual Appendix a Troubleshooting, Common Problems and Solutions
Contents 802 GHz .11g Wireless- G How to Use this Guide Copyright and TrademarksWord definition Table of Contents Wireless-G Adsl Gateway Network Ports and Reset Button on Side Panel24 Advanced Wireless Settings Figure C-2 MAC Address/Adapter Address Welcome IntroductionWhat’s in this User Guide? Wireless-G Adsl Gateway Gateway’s Functions Planning Your NetworkIP Addresses What’s an IP Address?What is a VPN? Dhcp Dynamic Host Configuration Protocol ServersDynamic IP Addresses VPN Gateway to VPN Gateway Why do I need a VPN?Wireless-G Adsl Gateway Ports and Reset Button on Side Panel Getting to Know the Wireless-G Adsl GatewayPower LEDs and Power Button on Side PanelBottom Panel with Stand Closed Position Bottom PanelOverview Connecting the Wireless-G Adsl GatewayConnect the Adsl Line Wired Connection to a ComputerWireless Connection to a Computer Setup Configuring the Wireless-G Adsl GatewayWireless SecurityAdministration Access RestrictionApplications & Gaming StatusSetup Tab How to Access the Web-based UtilityBasic Setup Tab Internet SetupStatic IP RFC 1483 Bridged Dynamic IPRFC 1483 Routed RFC 1483 RoutedRFC 2516 PPPoE IPoARFC 2364 PPPoA Bridged Mode OnlyNetwork Setup Optional Settings required by some ISPsConfiguring the Wireless-G Adsl Gateway Setup Tab Ddns Tab DynDNS.orgTZO.com Advanced Routing Advanced Routing Tab15 Routing Table Basic Wireless Settings Tab Wireless TabWireless Security Tab Wireless NetworkWPA Radius WPA Pre-Shared KeyWireless Access Tab Wireless Network AccessWireless Client MAC List screen Advanced Wireless Advanced Wireless Settings TabFirewall Tab Security TabFirewall Additional FiltersVPN Tab VPN PassthroughIPSec VPN Tunnel 28 VPN Settings Summary 29 Advanced IPSec Settings Internet Access Tab Access Restriction Tab33 List of PCs Applications & Gaming Tab Single Port Forwarding TabSingle Port Forwarding Port Triggering Tab Port Range Forwarding TabQoS Tab DMZ TabQoS PVC QoS Priority40 Edit List of QoS Settings Edit list of QoS SettingsAdministration Tab Gateway AccessManagement Tab UPnP SnmpIGMP-Proxy IGMP-SnoopingTelnet Reporting Tab ReportingEmail Alerts Backup&Restore Tab Diagnostics TabBackup Configuration Restore ConfigurationFirmware Upgrade Tab Factory Defaults TabReboot Tab Upgrade from LANGateway Tab Status TabGateway Information Internet Connection51 Local Network Local Network Tab54 Wireless DSL Connection Tab DSL StatusPVC Connection Appendix a Troubleshooting Common Problems and SolutionsNeed to set a static IP address on a computer Want to test my Internet connection Wireless-G Adsl Gateway Wireless-G Adsl Gateway TCP UDP Can’t get the Internet game, server, or application to work Need to upgrade the firmware To start over, I need to set the Gateway to factory defaultFirmware upgrade failed, and/or the Power LED is flashing My DSL service’s PPPoE is always disconnectingPower LED flashes continuously Where is the Gateway installed on the network? Frequently Asked QuestionsIs IPSec Passthrough supported by the Gateway? Does the Gateway support IPX or AppleTalk?Does the Gateway support ICQ send file? What is Network Address Translation and what is it used for?What is DMZ Hosting? What is the Ieee 802.11g standard? What are the advanced features of the Gateway?Is the Gateway cross-platform compatible? How many ports can be simultaneously forwarded?What is ad-hoc mode? What Ieee 802.11b and 802.11g features are supported?What is infrastructure mode? What is roaming?What is Spread Spectrum? What is the ISM band?What is DSSS? What is FHSS? And what are their differences? What is WEP?How do I reset the Gateway? How do I resolve issues with signal loss?Have excellent signal strength, but I cannot see my network Appendix B Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Appendix B Wireless Security Wireless-G Adsl Gateway Windows 98 or Me Instructions Figure C-1 IP Configuration ScreenFigure C-3 MAC Address/Physical Address Windows 2000 or XP InstructionsAppendix D Upgrading Firmware Figure D-1 Firmware UpgradeAppendix E Glossary Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Appendix F Specifications Storage Humidity Appendix G Regulatory Information Dual-Band Wireless Access Point Dual-Band Wireless Access Point Wireless-G Adsl Gateway Wireless-G Adsl Gateway Location Frequency Range MHz Power Eirp Applicable Power Levels in FranceOpen the Wireless Network Connection window Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Wireless-G Adsl Gateway Appendix H Warranty Information Europe Mail Address Appendix I Contact InformationOutside of Europe Mail Address

WAG54G specifications

Nortel Networks WAG54G is a robust and versatile wireless access gateway that has made significant strides in providing seamless connectivity for both home and small business environments. Designed with the intention of integrating both wired and wireless networking, this device bridges the gap between traditional Ethernet connections and the burgeoning needs of modern wireless communication.

One of the key features of the WAG54G is its ability to deliver high-speed Internet access through multiple protocols, including ADSL and DSL. This flexibility allows users to enjoy fast Internet speeds while simultaneously managing their internal network. The device is equipped with advanced Quality of Service (QoS) features that prioritize traffic, ensuring that critical applications receive the necessary bandwidth for optimal performance.

The WAG54G is powered by advanced 802.11g wireless technology, which offers wireless data rates of up to 54 Mbps. This enables users to stream videos, make VoIP calls, and engage in online gaming without significant lag, enhancing the overall user experience. The device supports a range of wireless security protocols, including WEP, WPA, and WPA2 encryption, ensuring that user data remains secure from potential threats and unauthorized access.

Another noteworthy characteristic of the WAG54G is its straightforward setup process. The unit comes with a user-friendly web interface that simplifies configuration, allowing users to customize their network settings with ease. The WAG54G also features multiple Ethernet ports for wired connections, making it an ideal solution for homes and offices with multiple devices requiring stable Internet connectivity.

In addition to its core functionalities, the WAG54G supports features such as network address translation (NAT) and a built-in firewall that enhances security while allowing multiple devices to share a single Internet connection. The device also incorporates features like DHCP server capabilities and UPnP support, streamlining network management.

Overall, Nortel Networks WAG54G delivers a compelling mix of performance, security, and manageability. Its combination of wired and wireless capabilities, alongside robust security measures, makes it suitable for various networking needs in today’s digital landscape. Users can count on the WAG54G to provide a reliable and efficient solution that supports the demands of modern Internet usage.