Atek electronic OnBoard manual Troubleshooting, Problem Keyboard does not Work

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Troubleshooting

TROUBLESHOOTING

PROBLEM: KEYBOARD DOES NOT WORK

Possible Cause: USB connector not properly plugged all the way into USB port.

Solution: Make sure the keyboard’s USB connector is pushed all the way into the USB port on the computer, USB hub, or USB extension cord that you are using. Make sure your computer’s USB port is not physically damaged and that the connection with the keyboard connector is snug.

Possible Cause: Other problems with USB ports.

Solution: Make sure your USB port is enabled and properly configured by testing whether another USB device (such as a USB mouse) works on the port. Try plugging the keyboard connector into a different USB port. If you have other devices installed that conflict with the keyboard, you may need to check with your computer manufacturer or with the manufacturers of those devices how to change the settings of those devices.

OnBoard User’s Manual, Page 21

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Contents Page Need HELP? Health & Safety Information Table of Contents Introduction Compatibility & System Requirements Features Number of KeysNumeric keypad closer to main part of keyboard Size and position of non-crucial keysOverall Size Features Features Features Features Special Cord TiltSpecially Protected Characters Setup Opening the keyboardAlt Post Tab Closing the keyboard Push cord into groove Cover Installation Troubleshooting Problem Keyboard does not WorkTroubleshooting Troubleshooting Possible Cause Bad connection Troubleshooting MAINTENANCE, SERVICE, & Support ONE Year Limited Warranty One Year Limited Warranty Regulatory Information Purchase Record Contact Information
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