Troubleshooting

(under Start Settings) or by clicking on “Hardware Wizard” on the hardware tab in the “System Properties” window (which is the name of the window that appears when you navigate to “System” as described in the navigation path above). If you still do not see the drivers, then there is a driver installation problem. Here are some other things to check:

•Make sure that you have administrative privileges on your computer and that you have access to the drives on your computer or network where the drivers reside.

•If the drivers are not on your computer’s hard drive or on an available network drive, you may need the original operating system CD in order for the drivers to be found and installed.

•Make sure you have the latest Windows Updates from Microsoft.

•Try re-booting your computer with the keyboard already plugged in, and if that does not help, try re-booting the computer with the keyboard not plugged in (i.e., plug it in after the computer has fully booted up).

•If the keyboard still does not work, try using it on another computer to help narrow down whether the problem seems to be your computer or the keyboard.

OnBoard User’s Manual, Page 23