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Troubleshooting

5Troubleshooting

5.1Problems and Solutions

Following are troubleshooting tips for common problems. Generally, problems can easily be solved by following these instructions. If the following remedies fail to offer a solution to your problems, please contact a PULNiX representative.

5.1.1Symptom: No Video

Remedies: Check that the following are properly connected and operational.

Power supplies

Power cables

Main power source

Shutter control

Async mode

Lens

Proper level setting as Camera Link CC1 and CC2

5.1.2Symptom: Dark Video

Remedies: Check that the following are properly connected and operational.

Shutter selection

Iris opening on the lens

Proper power (DC level)

5.1.3Symptom: Non-Synchronized Video

Remedies: Check that the following are properly connected and operational.

Proper mode output

Frame grabber software camera selection

5.1.4Symptom: RS-232 Non-Communication

Remedies: Check that the following are properly connected and operational.

Cable connection

Proper serial port selection

Camera has power

Proper Camera Link DLL selection (for TM-6710CL)

TM-6710/6710CL High-Speed Progressive Scanning CCD Camera

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JAI TM-6710 operation manual Troubleshooting