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Troubleshooting
5Troubleshooting
5.1Problems and Solutions
Following are troubleshooting tips for common problems. Generally, problems can easily be solved by following these instructions. If the following remedies fail to offer a solution to your problems, please contact a PULNiX representative.
5.1.1Symptom: No Video
Remedies: Check that the following are properly connected and operational.
•Power supplies
•Power cables
•Main power source
•Shutter control
•Async mode
•Lens
•Proper level setting as Camera Link CC1 and CC2
5.1.2Symptom: Dark Video
Remedies: Check that the following are properly connected and operational.
•Shutter selection
•Iris opening on the lens
•Proper power (DC level)
5.1.3Symptom: Non-Synchronized Video
Remedies: Check that the following are properly connected and operational.
•Proper mode output
•Frame grabber software camera selection
5.1.4Symptom: RS-232 Non-Communication
Remedies: Check that the following are properly connected and operational.
•Cable connection
•Proper serial port selection
•Camera has power
•Proper Camera Link DLL selection (for
