SATO 412E, 408e manual Initial Checklist, Observations

Page 77

 

Section 6: Troubleshooting

TROUBLESHOOTING

6

If you are unable to produce printouts on the LM Series printer,

use this section to make sure the basics have been checked, before deciding you are unable to proceed any further. The section is divided into seven parts:

•Initial Checklist

•Checklist for the RS232C Serial Interface

•Understanding ON LINE, RIBBON, LABEL indicators

•Understanding the LCD error messages

•Understanding the LCD warning messages

•General Troubleshooting Guide

6.1INITIAL CHECKLIST

1.Is the printer powered up and ON LINE?

2.Is the ERROR light on the front panel OFF? If this light is ON, it may mean the print head assembly is open or another error condition is present.

3.Is the Print Head Assembly (as well as other related assembly that needs to be secured), in the latched position?

Observations

LM Basic 408e/412e Operator’s Manual

Page 6-1

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Contents LM Basic 408e/412e 438A Alexandra Road #05-01/04 Alexandra Technopark Singapore Table of Contents Counters Mode Table of Contents CON’TD Optional Accessories Overview Key Feature LM408e and LM412e General SpecificationsSpecification General Specifications CONT’DLabels and Ribbons available Model Name Barcodes Physical Characteristics Dimensions This page is intentionally left blank Installation Electrical Precautions Printer Placement TipsGeneral Precautions Installation Unpacking Power cable Operator’s Manual Accessory CD-ROM Included AccessoriesGlobal Warranty Additional information Document Identifying the Main Printer Parts Installation Parts IdentificationParts Identification CONT’D 8888888888888888Installation Loading the Carbon Ribbon Loading Labels Roll Paper CharacteristicsLoading Roll Paper Installation Loading Labels CONT’DMain Cover Label Holder Label Guide Plate LabelLoading Fanfold Paper Adjusting the Paper Sensor Installation Loading Labels and Tags CONT’DReplacing the Print Head Installation Operating Modes Configuration and OperationOffset Pitch DSW Operation PanelAccessing the Various Printer Modes DSW Accessing the Various Printer Modes CONT’DOverview of LCD Menu Options in Various Modes Overview of LCD Menu Options in Various Modes CONT’D Overview of LCD Menu Options in Various Modes CONT’D Online Normal ModesPause OfflineNormal Modes CONT’D Advanced Mode Advanced ModeZero Slash YES no Auto Online YES noHead Check Normal Barcode Advanced Mode CONT’DCharacter Pitch Prop Fixed Service Mode Priority Setting Command LCD Service Mode CONT’DSelect Language English Ignore CAN/DLE YES noNormal Slow Ribbon Near END Enable DisableACK Signal Counters Mode Counters ModeMove Mode Move ModeMove Mode Cont Tear Pitch Sensor On OFFTest Print Mode Configuration Test Print ModeTest Print Size Xxcm Print Size Small LargeResetting the Printer Default Setting ModeDefault Setting YES no Reset CompletedUser Download Press Line KEY Waiting User Download Completed ALT. Protocol Default CompleteProtocol Storing Counter Clear None Counter Clear ALL Counter Clear Head Maintenance ModeCounter Clear None Test Print Press Feed KEYCompleatlled Maintenance Mode CONT’DALL Clear Mode Hex Dump Mode in buffer HEX Dump ModeLCD Status QTYFlash Download Download ModeReady StartendBoot Downloader Boot Download ModeWhen to clean with a cleaning kit Cleaning the Print HEAD, Platen and RollersWhen to clean with the cleaning sheet IntroductionPrint head and Rollers HOW to Clean the Printer with a Cleaning SETHOW to Clean the Printer Cleaning Sheet Adjusting Print Darkness Adjusting Print QualityAdjusting Print Speed Adjusting Print Quality CONT’DReplacing a Blown Fuse PR INT SpeedThis page is intentionally left blank Interface Types Interface SpecificationsFunction Interface Card DIP Switch Settings RS-232CInterface Card DIP Switch Settings Wireless LAN Interface Card DIP Switch Settings LANBasic Specifications External Signal InterfaceSerial Interface Specifications RS-232C Pin Assignments READY/BUSYSingle JOB Buffer Timing Chart Normal ProcessingMulti JOB Buffer ON/X-OFF Input/Output SignalsXON XO FF XO N Xoff XO N XO FF DIPSW2-5 Ieee 1284 InterfacePin Assignment Ieee 1284 Interface CONT’DPin no Signal Type Content Interface SignalsInitial Single JOB Buffer CONT’D Timing Chart Procedure during Paper EndTiming Chart Normal Process Printer Status Nline Offline This page is intentionally left blank Observations Initial ChecklistInterface Specifications if necessary Using the RS232C Serial InterfaceTion 5 Interface Specifications Status Message on Error Cause Solution Understanding the LCD Error MessagesSymptom Paper is fed but not printed Troubleshooting GuideTroubleshooting Guide CONT’D Symptom Low quality print Are the paper and carbon ribbon Available Interface Boards Optional AccessoriesHigh speed RS-232C board Optional Accessories Interface Boards1 RS-232C board USB board IEEE-1284 boardCalendar IC Optional Accessories OthersLAN board
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412E, 408e specifications

The SATO 408e is a high-performance thermal transfer printer that stands out in the world of barcode and label printing, particularly known for its reliability and versatility. Designed for various industrial applications, this printer is well-suited for environments that require durable and efficient printing solutions.

One of the main features of the SATO 408e is its superior print quality. It utilizes advanced thermal transfer technology, allowing for crisp and clear printing at speeds of up to 10 inches per second. The printer is capable of producing sharp barcodes, text, and graphics, ensuring that labels meet high standards for readability and durability.

The SATO 408e supports a wide range of media types and sizes, accommodating labels from 0.63 inches to 4.1 inches in width. This flexibility makes it an ideal choice for industries such as manufacturing, logistics, healthcare, and retail, where diverse labeling needs may arise. Whether you need labels for shipping, inventory management, or patient identification, the SATO 408e can handle it all.

Another significant characteristic of the SATO 408e is its user-friendly interface. The printer features an intuitive LCD screen that simplifies navigation through the printer’s settings. Additionally, it includes easy-to-access components for media and ribbon loading, allowing for quick replacement and minimal downtime. This ergonomic design caters to various user levels, from novices to seasoned operators.

Connectivity options are also a strong point for the SATO 408e. It comes equipped with multiple connectivity interfaces, including USB, Ethernet, and serial ports, providing flexibility in how the printer can be integrated into existing systems. This seamless integration allows for enhanced workflow efficiency and adaptability to different business setups.

Furthermore, the SATO 408e incorporates advanced monitoring and maintenance features. It supports real-time monitoring of printer status and media usage, enabling proactive management and reducing the risk of interruptions during print runs.

In conclusion, the SATO 408e thermal transfer printer is characterized by its high print quality, versatility in media handling, user-friendly design, and robust connectivity options. It is a reliable solution for businesses that demand precision and efficiency in their labeling processes, making it a leading choice among industrial printers in the market today.
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