SATO 412E, 408e manual Troubleshooting Guide CONT’D Symptom Low quality print

Page 81

Section 6: Troubleshooting

6.4TROUBLESHOOTING GUIDE (CONT’D) Symptom: Low quality print

No.

What to check

Remedy

 

 

 

1

Are the paper and carbon ribbon set

Check if the paper and

 

correctly?

carbon ribbon are securely

 

 

fixed. Also, lower the head-

 

 

open lever of the print head

 

 

unit, and check if the paper

 

 

and carbon ribbon are in the

 

 

normal position.

 

 

 

2

Are the paper and carbon ribbon set

Check the paper and carbon ribbon. Set the print

 

correctly?

density again.

 

 

 

3

Is the platen roller dirty?

If the platen roller is dirty, wipe off the dirt with the

 

 

supplied cleaning set.

 

 

 

4

Is the print head dirty, or is a label on

If the print head is dirty, wipe off the

 

the head?

dirt with the attached cleaning set. If

 

 

a label is on the head, take it away.

 

 

* Do not use a metallic object to

 

 

remove it (the print head may be

 

 

damaged). If glue of the label is

 

 

stuck to the print head, wipe it off

 

 

with the supplied cleaning set.

 

 

See Section 4: Cleaning and Maintenance.

 

 

 

5

Are you using stained paper?

Use clean paper.

 

 

 

6

Are you using

Be sure to use genuine paper and

 

genuine paper

carbon ribbon specifically

 

and carbon

designed for the printer.

 

ribbon

 

 

specifically

 

 

designed for the

 

 

printer?

 

 

 

 

Caution

Pull out the power cable before cleaning the printer.

LM Basic 408e/412e Operator’s Manual

Page 6-5

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Contents LM Basic 408e/412e 438A Alexandra Road #05-01/04 Alexandra Technopark Singapore Table of Contents Counters Mode Table of Contents CON’TD Optional Accessories Overview Key Feature LM408e and LM412e General SpecificationsSpecification General Specifications CONT’DLabels and Ribbons available Model Name Barcodes Physical Characteristics Dimensions This page is intentionally left blank Installation Electrical Precautions Printer Placement TipsGeneral Precautions Installation Unpacking Included Accessories Global Warranty Additional information DocumentPower cable Operator’s Manual Accessory CD-ROM Identifying the Main Printer Parts Installation Parts IdentificationParts Identification CONT’D 8888888888888888Installation Loading the Carbon Ribbon Loading Labels Roll Paper CharacteristicsLoading Roll Paper Installation Loading Labels CONT’DMain Cover Label Holder Label Guide Plate LabelLoading Fanfold Paper Adjusting the Paper Sensor Installation Loading Labels and Tags CONT’DReplacing the Print Head Installation Operating Modes Configuration and OperationOffset Pitch DSW Operation PanelAccessing the Various Printer Modes DSW Accessing the Various Printer Modes CONT’DOverview of LCD Menu Options in Various Modes Overview of LCD Menu Options in Various Modes CONT’D Overview of LCD Menu Options in Various Modes CONT’D Online Normal ModesPause OfflineNormal Modes CONT’D Advanced Mode Advanced ModeZero Slash YES no Auto Online YES noAdvanced Mode CONT’D Character Pitch Prop FixedHead Check Normal Barcode Service Mode Priority Setting Command LCD Service Mode CONT’DSelect Language English Ignore CAN/DLE YES noRibbon Near END Enable Disable ACK SignalNormal Slow Counters Mode Counters ModeMove Mode Move ModeMove Mode Cont Tear Pitch Sensor On OFFTest Print Mode Configuration Test Print ModeTest Print Size Xxcm Print Size Small LargeResetting the Printer Default Setting ModeDefault Setting YES no Reset CompletedUser Download Completed ALT. Protocol Default Complete Protocol StoringUser Download Press Line KEY Waiting Counter Clear None Counter Clear ALL Counter Clear Head Maintenance ModeCounter Clear None Test Print Press Feed KEYMaintenance Mode CONT’D ALL Clear ModeCompleatlled Hex Dump Mode in buffer HEX Dump ModeLCD Status QTYFlash Download Download ModeReady StartendBoot Downloader Boot Download ModeWhen to clean with a cleaning kit Cleaning the Print HEAD, Platen and RollersWhen to clean with the cleaning sheet IntroductionPrint head and Rollers HOW to Clean the Printer with a Cleaning SETHOW to Clean the Printer Cleaning Sheet Adjusting Print Darkness Adjusting Print QualityAdjusting Print Speed Adjusting Print Quality CONT’DReplacing a Blown Fuse PR INT SpeedThis page is intentionally left blank Interface Types Interface SpecificationsFunction Interface Card DIP Switch Settings RS-232CInterface Card DIP Switch Settings Wireless LAN Interface Card DIP Switch Settings LANExternal Signal Interface Serial Interface Specifications RS-232CBasic Specifications Pin Assignments READY/BUSYSingle JOB Buffer Timing Chart Normal ProcessingMulti JOB Buffer ON/X-OFF Input/Output SignalsXON XO FF XO N Xoff XO N XO FF DIPSW2-5 Ieee 1284 InterfacePin Assignment Ieee 1284 Interface CONT’DPin no Signal Type Content Interface SignalsInitial Single JOB Buffer CONT’D Timing Chart Procedure during Paper EndTiming Chart Normal Process Printer Status Nline Offline This page is intentionally left blank Observations Initial ChecklistUsing the RS232C Serial Interface Tion 5 Interface SpecificationsInterface Specifications if necessary Status Message on Error Cause Solution Understanding the LCD Error MessagesSymptom Paper is fed but not printed Troubleshooting GuideTroubleshooting Guide CONT’D Symptom Low quality print Are the paper and carbon ribbon Available Interface Boards Optional AccessoriesOptional Accessories Interface Boards 1 RS-232C boardHigh speed RS-232C board USB board IEEE-1284 boardOptional Accessories Others LAN boardCalendar IC
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412E, 408e specifications

The SATO 408e is a high-performance thermal transfer printer that stands out in the world of barcode and label printing, particularly known for its reliability and versatility. Designed for various industrial applications, this printer is well-suited for environments that require durable and efficient printing solutions.

One of the main features of the SATO 408e is its superior print quality. It utilizes advanced thermal transfer technology, allowing for crisp and clear printing at speeds of up to 10 inches per second. The printer is capable of producing sharp barcodes, text, and graphics, ensuring that labels meet high standards for readability and durability.

The SATO 408e supports a wide range of media types and sizes, accommodating labels from 0.63 inches to 4.1 inches in width. This flexibility makes it an ideal choice for industries such as manufacturing, logistics, healthcare, and retail, where diverse labeling needs may arise. Whether you need labels for shipping, inventory management, or patient identification, the SATO 408e can handle it all.

Another significant characteristic of the SATO 408e is its user-friendly interface. The printer features an intuitive LCD screen that simplifies navigation through the printer’s settings. Additionally, it includes easy-to-access components for media and ribbon loading, allowing for quick replacement and minimal downtime. This ergonomic design caters to various user levels, from novices to seasoned operators.

Connectivity options are also a strong point for the SATO 408e. It comes equipped with multiple connectivity interfaces, including USB, Ethernet, and serial ports, providing flexibility in how the printer can be integrated into existing systems. This seamless integration allows for enhanced workflow efficiency and adaptability to different business setups.

Furthermore, the SATO 408e incorporates advanced monitoring and maintenance features. It supports real-time monitoring of printer status and media usage, enabling proactive management and reducing the risk of interruptions during print runs.

In conclusion, the SATO 408e thermal transfer printer is characterized by its high print quality, versatility in media handling, user-friendly design, and robust connectivity options. It is a reliable solution for businesses that demand precision and efficiency in their labeling processes, making it a leading choice among industrial printers in the market today.
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