|
| Troubleshooting – Parts Replacement | |
|
|
|
|
Display message | Meaning | Corrective action |
|
|
|
|
|
Load Is No Longer | The load previously exceeded the | No corrective action necessary. |
|
Above Alarm Threshold. | alarm threshold and the situation has |
|
|
| been corrected either because the load |
|
|
| decreased or the threshold was |
|
|
| increased. |
|
|
|
|
|
|
Load Power Is Above | The load has exceeded the user- | Option 1: Use the display interface to |
|
Alarm Limit. | specified load alarm threshold. | raise the alarm threshold. |
|
|
| Option 2: Reduce the load. |
|
|
|
|
|
Mains Not Available. | The frequency or voltage is out of | Correct the input voltage to provide |
|
Input Freq/Volt Out of | acceptable range for normal | acceptable voltage or frequency. |
|
Range. | operation. |
|
|
|
|
|
|
Min Runtime Restored. | The system runtime dropped below | No corrective action necessary. |
|
| the configured minimum and has |
|
|
| been restored. Additional Battery |
|
|
| Modules were installed, the existing |
|
|
| Battery Modules were recharged, the |
|
|
| load was reduced, or the threshold |
|
|
| was decreased. |
|
|
|
|
|
|
No Batteries Are | No battery power is available. | Check that batteries are inserted |
|
Connected. |
| properly. |
|
|
|
|
|
Number of Battery | One or more battery modules were | No corrective action necessary. |
|
Modules Decreased. | removed. |
|
|
|
|
|
|
Number of Battery | One or more battery modules were | No corrective action necessary. |
|
Modules Increased. | added. |
|
|
|
|
|
|
Replace Batt(s). | One or more Battery Modules need | Refer to Module Replacement section |
|
| replacement (only applicable with | for procedures. |
|
| internal batteries). |
|
|
|
|
|
|
Runtime Is Below Alarm | The predicted runtime is lower than | Option 1: Allow the battery modules |
|
Threshold. | the | to recharge. |
|
| alarm threshold. Either the battery | Option 2: If possible, increase the |
|
| capacity has decreased, or the load | number of battery modules. |
|
| has increased. | Option 3: Reduce load. |
|
|
| Option 4: Decrease alarm threshold. |
|
|
| Contact APC Customer Support. |
|
|
| See rear cover. |
|
|
|
|
|
Site Wiring Fault. | Wrong phase rotation on the input | An electrician should check that the |
|
| side. The UPS will continue to supply | UPS has been wired properly. |
|
| conditioned power, but bypass is |
|
|
| unavailable. |
|
|
|
|
|
|
Shutdown Due To Low | The UPS was in Battery Operation | No corrective action necessary. |
|
Battery. | and shut down the load when no more | Note: If the problem reoccurs, con- |
|
| battery power was available. | sider increasing the battery capacity. |
|
|
|
|
|
Static Bypass Switch | The Static Bypass Switch has failed. | Contact APC Customer Support. See |
|
Fault. |
| rear cover. |
|
|
|
|
|
25 |