American Power Conversion RT-UXICH user manual Battery Replacement Service

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MAINTENANCE AND SERVICE INFORMATION

Battery Replacement

See your dealer or contact APC at the Web site, www.apc.com for information on replacement battery modules.

Service

If the UPS requires service do not return it to the dealer. Follow these steps:

1.Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems.

2.If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com.

•Note the model number of the UPS, the serial number located on the back of the unit, and the date purchased. If you call APC Customer Support, a technician will ask you to describe the problem and attempt to solve it over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

•If the UPS is under warranty, repairs are free.

•Procedures for servicing or returning products may vary internationally. Refer to the APC Web site for country specific instructions.

3.Pack the UPS in its original packaging.

•If the original packing is not available, refer to the APC Web site, www.apc.com, for information about obtaining a new set.

„Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.

Always DISCONNECT THE BATTERY(S) before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations.

4.Mark the RMA# on the outside of the package.

Return the UPS by insured, prepaid carrier to the address given to you by Customer Service.

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Contents APC Smart-UPSRT UXI/UXICH Page Introduction Page Normal bypass Battery Safety Connect the Ground and Wire the Battery System Avoid using extension cords Operation Cold Start User Configurable Items Function Factory User Selectable Description Default Choices Connect the EPO Emergency Power OFF Option 3000/5000 VA models Battery Replacement Service Troubleshooting Bypass LED Illuminates Regulatory Agency Approvals and Radio Frequency Warnings Declaration of Conformity APC Worldwide Customer Support

RT-UXI, RT-UXICH specifications

American Power Conversion (APC) has long been a leader in power protection and management solutions, and its RT-UXICH and RT-UXI line of uninterruptible power supplies (UPS) exemplifies the company's commitment to reliability and innovation. These UPS units are specifically designed to safeguard critical equipment in data centers, telecommunications systems, and other applications where power continuity is essential.

One of the main features of the RT-UXICH and RT-UXI is their advanced double-conversion technology. This allows for a consistently clean and stable output voltage, ensuring that sensitive electronic equipment is protected from voltage fluctuations and power surges. The double-conversion design also means that the UPS can provide power instantaneously during an outage, eliminating any downtime for connected devices.

Both models are equipped with a high-efficiency operation mode which contributes to reduced energy consumption, making them environmentally friendly options for businesses looking to optimize their energy use. The digital signal processing technology used in these models enhances performance and reliability, ensuring that power management is both efficient and effective.

The RT-UXICH and RT-UXI also feature hot-swappable battery modules, enabling users to replace batteries without shutting down critical loads. This capability is crucial for mission-critical environments where uptime is non-negotiable. Moreover, the intuitive LCD interface provides real-time monitoring and alerts, allowing users to easily assess the UPS status and make informed decisions quickly.

In terms of connectivity, these units come with multiple communication ports including USB and serial communication options, enabling seamless integration with existing management software. Additionally, they support network management cards that allow remote monitoring and management of the UPS, ensuring that any potential issues can be addressed promptly.

Compliance with various international safety and environmental standards solidifies the reliability of these units. APC also provides robust support and warranty options, further enhancing peace of mind for businesses investing in power protection.

Overall, the APC RT-UXICH and RT-UXI UPS models are characterized by their reliability, efficiency, and advanced technology features, making them ideal solutions for organizations that demand uninterrupted power supply for their crucial operations.
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