APC SYBATT manual Symmetra LX Physical

Page 21

CHAPTER 4: TROUBLESHOOTING

Condition

PowerView Message

 

Reason

 

Corrective Action

 

 

 

 

 

 

General

Redundancy Restored.

Power module redundancy loss

 

No corrective action

Status

 

 

occurred and was restored.

 

necessary.

(continued)

 

 

Additional modules have been

 

 

 

 

 

installed or the load has been

 

 

 

 

 

reduced.

 

 

 

 

 

 

 

 

 

Load is No Longer above

 

The load exceeded the load alarm

 

 

 

Alarm Threshold.

 

threshold. The situation has been

 

 

 

 

 

corrected by a load decrease or

 

 

 

 

 

threshold increase.

 

 

 

 

 

 

 

 

 

Min Runtime restored.

 

The system runtime dropped

 

 

 

 

 

below the configured minimum

 

 

 

 

 

runtime and was restored.

 

 

 

 

 

Additional battery modules were

 

 

 

 

 

installed, the existing battery

 

 

 

 

 

modules were recharged, the load

 

 

 

 

 

was reduced, or the threshold was

 

 

 

 

 

raised.

 

 

 

 

 

 

 

 

Module

Bad Battery Module.

 

A battery module has failed and

 

Refer to module installation in

Failure

 

 

requires replacement.

 

the Symmetra LX Physical

 

 

 

 

 

Installation Guide.

 

Bad Power Module.

A power module has failed and

 

 

 

 

 

requires replacement.

 

 

 

 

 

 

 

 

 

Intelligence Module is

 

The intelligence module in the

 

 

 

installed and failed.

 

lower IM slot has failed.

 

 

 

 

 

 

 

 

 

Redundant Intelligence

 

The intelligence module in the

 

 

 

Module is installed and

 

upper IM slot has failed.

 

 

 

failed.

 

 

 

 

 

 

 

 

 

 

Threshold

Load is above kVA alarm

 

The load has exceeded the user-

 

Option 1: Reduce the load.

Alarm

threshold.

 

specified load alarm threshold.

 

Option 2: Use the PowerView

 

 

 

 

 

 

 

 

 

 

interface to raise the alarm

 

 

 

 

 

threshold.

 

 

 

 

 

 

 

Redundancy has been

 

The UPS no longer detects

 

Option 1: If possible, install

 

lost.

 

redundant power modules. The

 

additional power modules.

 

 

 

power module(s) failed or the load

 

Option 2: Decrease the load.

 

 

 

increased.

 

 

 

 

 

Option 3: Disable the

 

 

 

 

 

 

 

 

 

 

redundancy alarm by setting

 

 

 

 

 

redundancy to zero.

 

 

 

 

 

(Startup>Setup>Alarms>

 

 

 

 

 

Redundancy>Zero)

 

 

 

 

 

 

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Contents Symmetra LX Operations Guide Page Table of Contents Page Keys and Indicators PowerViewStatus Indicator Color OverviewMenu Description NavigationSupply Power to the UPS Basic CommandsSet the Correct Output Voltage Supply Power to the Load EquipmentBypass Operation Turn Off UPS Output Power and Load EquipmentCommand Bypass Language Setting Language Setting Menu Commands Accessories MenuControl Menu Display Function Options Display MenuHelp Menu Diagnostics MenuLogging Menu Menu Item FunctionStatus Menu Menu Item Function Options Setup MenuUS/JAPAN Condition PowerView Message Reason Corrective Action TroubleshootingTroubleshooting Symmetra LX Physical Troubleshooting Troubleshooting Troubleshooting Service