American Power Conversion 5000VA user manual There is no utility power

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Problem and/or Possible Cause

Solution

There is no utility power

There is no utility power and the UPS is off.

Use the cold start feature to supply power to the connected equipment front the UPS battery(s).

Press and hold the button. There will be a short beep followed by a longer beep. Release the button during the second beep.

UPS operates on battery although line voltage exists

The UPS input circuit breaker trips.

Unplug all nonessential equipment from the UPS.

 

Reset the circuit breaker.

 

 

Your system is experiencing very high,

Move the UPS to a different outlet on a different circuit: Inexpensive fuel

low or distorted line voltage.

powered generators may distort the voltage. Test the input voltage with the

 

utility voltage display, (see Operation). If acceptable to the connected

 

equipment, reduce the UPS sensitivity.

 

 

Battery Charge and Load LEDs flash simultaneously

 

 

The UPS has shut down.

Check that the room temperature is within the specified limits for operation.

The internal temperature of the UPS has

Check that the UPS is properly installed, allowing for adequate ventilation.

exceeded the allowable threshold for

Allow the UPS to cool down. Restart the UPS. If the problem persists,

safe operation.

contact APC at www.apc.com.

 

 

Diagnostic utility voltage

 

 

 

All five LEDs are illuminated.

The line voltage is extremely high and should be checked by an electrician.

 

 

There is no LED illumination.

The line voltage is extremely low and should be checked by an electrician.

 

 

On Line LED

 

 

 

There is no LED illumination.

The UPS is running on battery, or it must be turned on.

 

 

The LED is blinking.

The UPS is running an internal self-test.

 

 

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Smart-UPS 5000 VA 208/230 Vac Tower/Rack-Mount 5U User Manual

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Contents APC Smart-UPS→ Page Contents Page Unpack Read the Safety Guide before installing the UPSAbout this UPS Specifications InstallationRack-mount configuration Install rack-mount brackets and rail cleatsInstall unit in rack Install two top covers Rack-mount to tower conversion procedureInstall stabilizer brackets Connect the ground wire prior to connecting the line wires Input hardwire 230 V models onlyAccessories Connect batteries Configure bezelRack-mount configuration Tower configuration Connect display cable and install bezel Rack-mount configurationStart the UPS Connect Equipment and Power to the UPSRear Panels Emergency Power Off Communication PortsDisplay Panel Indicators and Function Buttons Indicator Indicator Title DescriptionDisplay Panels ModelsFeature Feature Title Function Button UPS settings Function Factory User Selectable Description Default ChoicesBrightly Troubleshooting Problem and/or Possible Cause SolutionReplace Battery/Battery Disconnected LED is illuminated There is no utility power Install new batteries Maintenance, Transport, and ServiceReplace battery modules Service Two-Year Warranty Terms of warrantyRegulatory Information FCC Compliance Notice ModelsDate of product declaration