American Power Conversion 5000VA Replace Battery/Battery Disconnected LED is illuminated

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Problem and/or Possible Cause

Solution

 

 

The Overload LED is illuminated and the UPS emits a sustained alarm tone

 

 

The UPS is overloaded.

The connected equipment exceeds the specified “maximum load” as defined

 

in Specifications on the APC Web site, www.apc.com.

 

The alarm remains on until the overload is removed. Disconnect nonessential

 

equipment from the UPS to eliminate the overload condition.

 

The UPS continues to supply power as long as it is online and the circuit

 

breaker does not trip; the UPS will not provide power from batteries in the

 

event of a utility voltage interruption.

 

 

The Replace Battery/Battery Disconnected LED is illuminated

 

 

The Replace Battery/Battery

Check that the battery connectors are fully engaged.

Disconnected LED flashes and a short

 

beep is emitted every two seconds to

 

indicate the battery is disconnected.

 

 

 

Weak battery

Allow the battery to recharge for 24 hours and perform a self-test. If the

 

problem persists after recharging, replace the battery.

 

 

Failure of a battery self-test: Replace

Allow the battery to recharge for 24 hours. Perform the self-test procedure to

Battery/Battery Disconnected LED

confirm the replace battery condition. The alarm stops and the LED clears if

illuminates and the UPS emits short

the battery passes the self-test.

beeps for one minute. The UPS repeats

If the battery fails again, it must be replaced. The connected equipment is

the alarm every five hours.

unaffected.

 

 

 

The input circuit breaker trips

 

 

 

The connected equipment exceeds the

Unplug all nonessential equipment from the UPS.

specified “maximum load” as defined

Reset the circuit breaker.

in Specifications on the APC Web site,

 

www.apc.com.

 

 

 

The AVR Boost or AVR Trim LEDs are illuminated

 

 

The system is experiencing very high or

Have a qualified service personnel check your facility for electrical

low utility voltage.

problems. If the problem persists, contact the utility company for further

 

assistance.

 

 

Smart-UPS 5000 VA 208/230 Vac Tower/Rack-Mount 5U User Manual

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Contents APC Smart-UPS→ Page Contents Page About this UPS Read the Safety Guide before installing the UPSUnpack Install rack-mount brackets and rail cleats SpecificationsInstallation Rack-mount configurationInstall unit in rack Install stabilizer brackets Rack-mount to tower conversion procedureInstall two top covers Accessories Input hardwire 230 V models onlyConnect the ground wire prior to connecting the line wires Rack-mount configuration Tower configuration Configure bezelConnect batteries Rack-mount configuration Connect display cable and install bezelRear Panels Connect Equipment and Power to the UPSStart the UPS Communication Ports Emergency Power OffModels Display Panel Indicators and Function ButtonsIndicator Indicator Title Description Display PanelsFeature Feature Title Function Button Function Factory User Selectable Description Default Choices UPS settingsBrightly Problem and/or Possible Cause Solution TroubleshootingReplace Battery/Battery Disconnected LED is illuminated There is no utility power Replace battery modules Maintenance, Transport, and ServiceInstall new batteries Service Terms of warranty Two-Year WarrantyFCC Compliance Notice Models Regulatory InformationDate of product declaration