Epson TM-C100 manual Troubleshooting, Flashing LEDs, 8Using the Printer Rev. C

Page 38

3.4 Troubleshooting

3.4.1 Flashing LEDs

When only 1 of the 3 LEDs on the control panel is on, the printer is running normally. When more than 1 LED is on or flashing, an error has occurred. See the table below.

LED status

 

 

 

 

 

 

 

 

 

POWER

PAPER

INK

Status

Measures

 

 

 

 

 

 

 

 

 

 

On

Off

Off

Normal status

The printer is not printing, and its status is

 

 

 

 

normal. No measures are necessary.

 

 

 

 

 

On

On

Off

Printer cover open

Close the printer cover.

 

 

 

 

 

On

Flashing

Off/

Paper control

Try the following measures.

 

 

Flashing

 

• A print command was sent from the

 

 

 

 

application, but the printer is out of

 

 

 

 

paper. If there is no paper on the paper

 

 

 

 

feeder, place paper in the roll paper

 

 

 

 

holder or the ASF (see page 3-1and

 

 

 

 

page 3-2).

 

 

 

 

• A print command was sent from the

 

 

 

 

application, and the printer is waiting

 

 

 

 

for paper to be hand-fed. Hand feed

 

 

 

 

paper (see page 3-4)

 

 

 

 

• The printer is preparing to print or is

 

 

 

 

printing. When the operation finishes,

 

 

 

 

the PAPER LED will go off automatically.

 

 

 

 

Wait a while.

 

 

 

 

 

LED status is

LED status is

On

Out of ink, or

Cannot print because there is no ink.

maintained

maintained

 

the cartridge is not installed

Install a new ink cartridge (page 2-9).

when an

when an

 

 

 

error

error

 

Note: If the printer power is

 

occurred.

occurred.

 

turned on with the cartridge

 

 

 

 

not installed and the

 

 

 

 

cartridge cover closed, the

 

 

 

 

LED status will be as follows:

 

 

 

 

POWER: Flashing

 

 

 

 

PAPER: Off

 

 

 

 

INK: On

 

 

 

 

 

 

On

Off

Flashing

Ink near end

Although there is little ink remaining,

 

 

 

 

normal printing is possible. Have a new

 

 

 

 

ink cartridge ready.

 

 

 

 

 

Flashing

On

Off/On/

Printer operating

Internal printer operation. Wait a while

 

 

Flashing

(Such as cleaning,

and the printer will return to normal

 

 

 

initialization)

status

 

 

 

 

 

Flashing

Flashing

Off

Printer operating

Internal printer operation. Wait for a

 

 

 

(Such as adjusting head

maximum of 1 minute and the printer

 

 

 

temperature)

will return to normal status

 

 

 

 

 

3-8Using the Printer

Rev. C

Page 37 Page 39
Image 38
Page 37 Page 39
Contents TM-C100 Technical Reference Guide Page Revision Information TM-C100 Technical Reference GuideRev. C Important Safety InformationKey to Symbols Iii Modular connectors Restriction of UseAim of the Manual Contents of the ManualAbout This Manual Related Software and Documents Related Software and DocumentsTM-C100 Technical Reference Guide Product OutlineViii Printer types FeaturesProduct Specification 2Product Outline Rev. C Standard AccessoriesTM-C100 related products Roll paper ConsumablesInk cartridges Standard size paper 4Product Outline Rev. CPart Names and Basic Operations Part names2Setup Rev. C Power switch Control panel4Setup Rev. C Cleaning switchSetup Procedure 6Setup Rev. C Printer SetupInstalling options Installing the ASF auto sheet feeder unitAttach the paper support Installing the roll paper holder Connecting the power unit8Setup Rev. C Connection procedureInstalling the ink cartridge Setup Rev. C Connecting the printer to the host PC / POS terminal Installation and setup Installing a Printer Driver in the Host PC / POS TerminalInstall and Setup Advanced Printer Driver APDStart Run CheckHealth and perform the device communication test Contents of the Epson OPOS-X ADK package Setup Rev. C How to set and replace the paper How to Set, Replace, and Print on the PaperWith the auto sheet feeder ASF specification How to install and replace paper With the roll paper specification2Using the Printer Rev. C Printing methodRev. C Using the Printer 4Using the Printer Rev. C Feeding and printing paper by handReplacing the Ink Cartridge 6Using the Printer Rev. C Using the switch on the printer MaintenanceInk head cleaning Using the maintenance utility of the driverFlashing LEDs Troubleshooting8Using the Printer Rev. C Paper is not supplied from the ASF Paper being printed does not come outPaper jam occurred Hand fed printing is not possible Paper is not cut roll paper specification10Using the Printer Rev. C Making fine color adjustments such as color matching FAQPrinting on long paper roll paper specification Self Test Procedure12Using the Printer Rev. C With the roll paper specificationFeeding paper by hand 14Using the Printer Rev. C Bar Code Printing Using the Windows Advanced Printer DriverUsing OPOS-X Paper size Precautions When Using OPOS-XSelecting the feed type ASF specification FontsProduct Specifications of the TM-C100 Product Specifications2Product Specifications of the TM-C100 Rev. C Printing Specifications Approximate printing speedRoll Paper Specification Print area and cutter position Plain paper/special paperPlain borderless label paper ASF Specification Or lessPrint area For standard printingHand Fed Paper Specifications Or less Or more Feed directionColor Case SpecificationsExternal Dimensions and Weight Roll paper specification Outline drawingASF specification Epson Advanced Printer Driver Outline Control MethodWindows Driver Epson Advanced Printer Driver Epson Advanced Printer Driver components2System Design Rev. C Epson Advanced Printer Driver support environmentEpson Opos ADK Outline Epson Opos ADK componentsEpson Opos ADK support environment How to Obtain the Driver4System Design Rev. C Page Seiko Epson Corporation
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