Epson TM-C100 manual Paper being printed does not come out, Paper jam occurred

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				TM-C100 Technical Reference Guide

LED status

POWER	PAPER	INK	Status	Measures


Flashing	Flashing	On	Autocutter error,	• Turn off the printer promptly, and if
			or	there is a paper jam, remove the paper.
			failure status 1	Then turn the printer on again.
				• If these measures do not return the
				printer to normal, have the printer
				serviced.

Flashing	Flashing	Flashing	Failure status 2	The head or motor have reached the
				end of their product lifetime. Have the
				printer serviced.

3.4.2The paper being printed does not come out

❏If you set paper larger than the size that can be printed, it many not print, or it may jam and you will not be able to remove it. For information on the size of the paper that can be used, see "Roll Paper Specification" on page A-4and "ASF Specification" on page A-7.

❏If you set paper smaller than the size that can be printed, you may not be able to remove it easily. In this case, remove the option (ASF or roll paper holder), and remove the paper.

❏If you cannot remove jammed paper, do not use excessive force. Have the printer serviced.

3.4.3A paper jam occurred

Resolve it with the following procedure.

1.Turn off the printer.

2.Lower the release lever so that it is released.

3.Remove the jammed paper carefully.

4.Open the printer cover and check that there are no remaining paper scraps or foreign objects inside the printer.

Note:

If there are foreign objects or paper scraps in the printer that are difficult to remove, have the printer serviced.

5.Turn on the printer. (The printer will be initialized automatically.)

3.4.4Paper is not supplied from the ASF

Try the following measures. (For information on how to set the driver, see the driver manual.)

❏Change the driver "Option setting" to "ASF."

Rev. C

Using the Printer 3-9

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Contents TM-C100 Technical Reference Guide Page TM-C100 Technical Reference Guide Revision InformationImportant Safety Information Key to SymbolsRev. C Iii Restriction of Use Modular connectorsContents of the Manual About This ManualAim of the Manual Related Software and Documents Related Software and DocumentsProduct Outline TM-C100 Technical Reference GuideViii Features Product SpecificationPrinter types Standard Accessories TM-C100 related products2Product Outline Rev. C Consumables Ink cartridgesRoll paper 4Product Outline Rev. C Standard size paperPart names Part Names and Basic Operations2Setup Rev. C Control panel Power switchCleaning switch 4Setup Rev. CSetup Procedure Installing the ASF auto sheet feeder unit Printer SetupInstalling options 6Setup Rev. CAttach the paper support Connection procedure Connecting the power unit8Setup Rev. C Installing the roll paper holderInstalling the ink cartridge Setup Rev. C Connecting the printer to the host PC / POS terminal Advanced Printer Driver APD Installing a Printer Driver in the Host PC / POS TerminalInstall and Setup Installation and setupStart Run CheckHealth and perform the device communication test Contents of the Epson OPOS-X ADK package Setup Rev. C How to Set, Replace, and Print on the Paper With the auto sheet feeder ASF specificationHow to set and replace the paper Printing method With the roll paper specification2Using the Printer Rev. C How to install and replace paperRev. C Using the Printer Feeding and printing paper by hand 4Using the Printer Rev. CReplacing the Ink Cartridge 6Using the Printer Rev. C Using the maintenance utility of the driver MaintenanceInk head cleaning Using the switch on the printerTroubleshooting 8Using the Printer Rev. CFlashing LEDs Paper being printed does not come out Paper jam occurredPaper is not supplied from the ASF Paper is not cut roll paper specification 10Using the Printer Rev. CHand fed printing is not possible Self Test Procedure FAQPrinting on long paper roll paper specification Making fine color adjustments such as color matchingWith the roll paper specification 12Using the Printer Rev. CFeeding paper by hand 14Using the Printer Rev. C Using the Windows Advanced Printer Driver Using OPOS-XBar Code Printing Fonts Precautions When Using OPOS-XSelecting the feed type ASF specification Paper sizeProduct Specifications Product Specifications of the TM-C1002Product Specifications of the TM-C100 Rev. C Approximate printing speed Printing SpecificationsRoll Paper Specification Plain paper/special paper Print area and cutter positionPlain borderless label paper Or less ASF SpecificationFor standard printing Print areaOr less Or more Feed direction Hand Fed Paper SpecificationsCase Specifications External Dimensions and WeightColor Outline drawing Roll paper specificationASF specification Epson Advanced Printer Driver components Control MethodWindows Driver Epson Advanced Printer Driver Epson Advanced Printer Driver OutlineEpson Advanced Printer Driver support environment 2System Design Rev. CEpson Opos ADK components Epson Opos ADK OutlineHow to Obtain the Driver 4System Design Rev. CEpson Opos ADK support environment Page Seiko Epson Corporation