Epson T88II manual Troubleshooting, General problems, Printing problems

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Chapter 3

Troubleshooting

Troubleshooting

This chapter gives solutions to some printer problems you may have.

General problems

The lights on the control panel do not come on.

Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the power outlet.

Make sure that power is supplied to the power outlet. If the outlet is controlled by a switch or timer, use another outlet.

Printing problems

The ERROR light is on (not blinking) and nothing is printed.

If the PAPER OUT light is on, the paper roll is not installed or is at or near the end. Install a new paper roll. See Chapter 1 for instructions.

If the PAPER OUT light is off, make sure that the printer cover is properly closed. Press the printer cover until the cover audibly clicks into place.

The ERROR light is blinking and the printer does not print.

First, turn off the printer and check for a paper jam. (See the paper jam description on page 3-3.)

Troubleshooting 3-1

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Contents TM-T88II Series Vorsicht Printer Parts and LabelsLabels Solving Problems Setting Up the PrinterInstalling and Replacing Paper Quick ReferencePage FCC Compliance Statement For American UsersIii Declaration of Conformity EMI and Safety Standards Applied Setting Up and Using About This ManualReference Printing FeaturesIntroduction Application SoftwareOptions and Accessories Ordering Paper and Supplies Specified Thermal Roll Paper NTP080-80Other Qualified Suppliers for Thermal Paper Jujo Thermal Oy FinlandKanzaki Specialty Papers, Inc Using the Printer Xii Setting Up the Printer Setting Up the PrinterUnpacking Connecting the Cables and Grounding the Printer Connecting the computer2Setting Up the Printer Connecting the Drawer 4Setting Up the Printer Anschließen der LadeConnecting the Power Supply Grounding the PrinterPage Installing or Replacing the Paper Roll 8Setting Up the Printer Tear off the paper as shown Self Test Using the Power Switch Cover10Setting Up the Printer Running the self testSelf test printing Please press the Paper Feed button Adjustments and Settings 12Setting Up the PrinterOperating the Control Panels Using the PrinterUsing the Printer Control Panel2Using the Printer Panel lightsGeneral problems TroubleshootingTroubleshooting Printing problemsError light is off, but nothing is printed 2TroubleshootingPrinting is poor Cleaning the print head Paper handling problemsPaper is jammed inside the printer 4Troubleshooting Auto cutter problems Auto cutter is jammed6Troubleshooting Hexadecimal Dump Printing Specifications Reference InformationReference Information Line spacing default 4.23 mm 1/6 2Reference InformationPaper Specifications Paper roll single-ply SizeElectrical Characteristics CurrentConsumption at Temperature Environmental ConditionsHumidity DIP switch functions Dip Switch and Paper Near End SettingsSetting the DIP Switches Serial interface specification2Dip Switch and Paper Near End Settings Dip Switch and Paper Near End Settings A-3 Print Density SelectionParallel interface specification 4Dip Switch and Paper Near End SettingsDip Switch and Paper Near End Settings A-5 Changing the DIP switch settings 6Dip Switch and Paper Near End SettingsAdjusting the Paper Near End Detector Dip Switch and Paper Near End Settings A-7Epson Sales Subsidiaries Epson Sales Subsidiaries B-12EPSON Sales Subsidiaries