Error Messages | Problem | Solution |
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Ink cartridge | Error occurs at the | Press the x Color Copy button |
error | ink cartridge. | and open the scanner unit by |
the Color copy |
| following the messages to |
button to begin |
| replace the empty cartridge. |
replacing the ink |
| See “Replacing an Ink |
cartridge. |
| Cartridge” on page 26. |
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Paper out or miss | No paper is | Load paper in the sheet |
feed | loaded in the | feeder, and then press the x |
paper in Paper | sheet feeder. | Color Copy button. |
tray and press the |
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Color copy button. |
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Scanner unit open | Scanner unit is | Close the scanner unit |
open. | securely. | |
scanner unit. |
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Paper jam | Paper jams occur. | Press the x Color Copy |
Press the Color |
| button. If the paper jam is not |
copy button and |
| cleared, remove the jammed |
clear the paper |
| paper by hands. See |
jam by hand if |
| “Clearing the Jammed |
necessary. |
| Paper” on page 40. |
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Scanner error | Scanner fails. | Turn off this product and then |
See your | The transportation | make sure the transportation |
documentation and | lock is locked. | lock is released. If the error |
call service if | The fluorescent | message still appears, |
necessary. | lamp needs to be | contact your dealer. |
| replaced. |
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| This product does |
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| not work. |
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Printer error | Printer fails. | Turn this product off, and then |
See your |
| back on. If the error message |
documentation and |
| still appears, contact your |
call service if |
| dealer. |
necessary. |
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