Epson CX5400 manual Contacting Customer Support, Regional Customer Services

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Contacting Customer Support

Regional Customer Services

If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

❏Product serial number

(The serial number label is usually on the back of the product.)

❏Product model

❏Product software version

(Click About, Version Info, or similar button in the product software.)

❏Brand and model of your computer

❏Your computer operating system name and version

❏Names and versions of the software applications you normally use with your product

Note:

For more information on Contacting Customer Support, see the Online Reference Guide included in the software CD-ROM.

42Contacting Customer Support

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Contents Page Stylus CX Parts Copy Guide Page Contents Troubleshooting Safety Instructions Safety InstructionsWhen choosing a place for this product When choosing a power source When handling ink cartridgesDo not touch this part When using this product When using the LCD panelPage Control Panel Functions LCD PanelLights Buttons Overview of the Basic Procedure CopyingPage Loading Paper Page Always keep the document table clean Placing a DocumentPage Copying in a Variety of Formats Copying without marginsPage Copying with small margins Copying Copying an image multiple times on one sheet Copying several pages on one sheet CCautionChanging the Copy Settings Setting the number of copiesSelecting paper type and copy quality Selecting paper sizeMaking copies lighter or darker Reducing or enlarging copies automaticallyCanceling copying Reducing or enlarging copies manuallyReplacing Ink Cartridges About Ink CartridgesChecking the Ink Supply Precautions on Ink Cartridge Replacement Ink drop iconReplacing an Ink Cartridge When the ink is empty Page Page Maintenance and Transporting Checking the Print Head NozzlesGood sample Print head needs to be cleaned Cleaning the Print Head Page Aligning the Print Head Maintenance and Transporting Transporting This Product Maintenance and Transporting Troubleshooting Error MessagesError occurs at Press the x Color Copy button Copied Image is Improperly Sized Clearing the Jammed PaperIf the jammed paper is not ejected Troubleshooting Regional Customer Services Contacting Customer SupportFor users in the United Kingdom and the Republic of Ireland For users in the Middle EastFor users in Scandinavia For users in South AfricaFor user in France For user in GermanyFor user in Italy For users in Spain For users in PortugalProduct Specifications Product SpecificationsElectrical EnvironmentalMechanical PrintingScanning Paper specifications PaperPremium Semigloss Photo Paper Printable area Appendix Menu Items