Canon 350, 250 quick start Cannot Install the Printer Driver, CD-ROM icon

Page 44

Troubleshooting

Cannot Install the Printer Driver

Problem

Possible Cause

Try This

Cannot Install the Printer Driver

Installation

Follow the installation instructions for the Easy Setup Instructions packaged with

procedure not

your printer.

followed correctly

 

 

 

 

 

 

If the installer was forced to be terminated due to an error, remove the CD-ROM

 

from the CD-ROM drive and restart your computer. Reinstall the printer driver. If

 

this problem persists, contact the Customer Care Cener.

 

 

Other applications

Other applications opened on your computer can interfere with the installation

running in the

routine. Close all open software applications before reinstalling the printer driver.

background

Refer to the Easy Setup Instructions for installing the printer driver.

 

 

 

Installation does

 

 

not start

 

 

If printer driver installation did not start automatically when you inserted the CD-

automatically when

ROM into the CD-ROM drive:

the CD-ROM is

1. Click Start and select My Computer.

inserted into the

drive

2. Double-click the CD-ROMicon.

 

 

For non-XP Windows, open the My Computer window, and then double-click the

 

CD-ROM icon.

Double-click the CD-ROMicon on your desktop to start installation.

Installation CD-

Confirm that there are no problems with the Setup Software & User’s Guide CD-

ROM not working

ROM.

properly

 

 

 

 

 

Use Windows Explorer to confirm that the CD-ROM can be read.

Confirm that the CD-ROMicon is displayed on the desktop.

 

If there is any problem with the CD-ROM, contact the Customer Care Center.

 

 

 

 

Unable to proceed

 

 

Reinstall the printer driver.

beyond the Printer

 

 

1.

Click Cancel.

Port Screen

 

 

2.

When the Terminate Installation screen

 

 

 

 

 

is displayed, click OK.

 

3.

Click Exit, then remove the CD-ROM.

 

4.

Turn the printer and the computer off.

 

5.

Restart the computer.

 

6.

Carefully follow the procedures

 

 

 

 

described on the Easy Setup

 

 

 

 

Instructions and reinstall the driver.

42

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Contents Color Bubble Jet Printer Quick Start Guide Copyright Contents Contents Basic Printing Press the Power buttonTurning on the Printer Loading Paper „ Print Media to Avoid„ Loading the Print Media Flatten the four corners of the paper before loading itBasic Printing Prepare to load paper Load the paperUsing Specialty Media „ Photo Quality MediaDocuments „ Canon Specialty MediaPrinting with Windows Click Preferences or PropertiesBasic Printing Specify the required settings Print the documentPrinting with Macintosh Create a document or open a file to print Select Paper SizeBasic Printing Accessing Printer Driver Your application, select the command to print a documentAdvanced Printing Select the Canon i350/i250 icon„ Improving the Quality of Printed Images Adjusting Print Quality for Photographs„ Adjusting Print Quality See Printing with Macintosh on To manually adjust Print Quality settingsOpen the Printer Properties dialog box To automatically optimize the image To use Vivid Photo option To reduce noise from images taken with a digital camera „ Saving and Recalling Driver Settings Click the Profiles tab Enter the new settings in ProfilesClick OK Click OK on the Profiles tab Click Add to ProfilesEnter the print settings to register Click OK Click Close in the Register Settings dialog boxAdvanced Printing Open the Print dialog box Click ApplyUsing Printer Driver Options „ Easy-WebPrint Windows Using the Bundled Software„ Easy-PhotoPrint Windows/Macintosh Select photographs Printing Photographs with WindowsStart Easy-PhotoPrint Select the paper Select the layoutSelection tab Click the 3. Layout/ Print tab Select Borderless fullPrinting Photographs with Macintosh Click the 2. Paper Selection When Printing Becomes Faint or Colors are Incorrect Printing MaintenancePrint Head Deep Cleaning on Printing the Nozzle Check Pattern onClick Nozzle Check Printing the Nozzle Check PatternPrint the Nozzle Check Pattern „ Examining the Nozzle Check Pattern Print Head Cleaning Start Print Head CleaningSelect Cleaning from the pull- down menu Click Cleaning Print Head Deep Cleaning Start Print Head Deep CleaningSee Replacing an Ink Tank on Printing Maintenance Aligning the Print Head Print the patternPrinting Maintenance Align the Print Head Printing Maintenance Print the pattern Remove the empty ink tank Replacing an Ink Tank„ Replacing an Ink Tank Close the front cover Printing Maintenance Prepare a replacement ink tankInsert the ink tank Select the replaced ink tank, and click OK „ Resetting the Ink CounterCheck the message, and click Yes or OK Click Ink Counter Reset „ How Low Ink Warning Setting WorksResetting the Ink Counter in Printer Properties dialog box How to Display Low Ink Warning Correctly Troubleshooting When an Error OccursCannot Install the Printer Driver CD-ROM iconPrint Quality is Poor or Contains Errors See Printing the Nozzle Check Pattern onSee Paper Does Not Feed Properly on See Print Media to Avoid onTroubleshooting Printer Hardware Documents in the Printer menuClick Utilities Click Roller CleaningPaper Does Not Feed Properly Handling Error Messages Number Flashes Possible Cause Try ThisAn Error Message Appears on the Screen UninstallReplacement and click Send See Resetting the Ink Counter onOn the Maintenance tab, click Low Ink Warning Setting On the Maintenance tab, click Low Ink Warning Setting icon Troubleshooting Installing the Printer Driver when using Mac OS AppendixUser’s Guide Table of Contents Specifications PrinterPlain paper mode with Windows XP printer driver BJ Printer Driver Systems RequirementsAdditional Systems Requirements for Users Guide USB interfaceSafety Precautions When moving the printer, carry the printer at both ends ServiceChoosing a location Close to a heating sourceRegulatory Information Color Printer Model K10228 i350/i250Canon Limited Warranty --- USA Only Canon U.S.A., Inc One Canon Plaza Lake Success, NY Appendix Index Index11, 26
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