Troubleshooting
Problem
Possible Cause
Try This
Low Ink Warning Accompanied by Ink Tank Icon With '?'
Failure to reset ink counter when installing new ink tank
The ink tank level accompanied by the ink tank icon with the “?” indicates ink tank is not synchronized with its ink counter.
Always be sure to reset the ink counter in your printer driver when you replace ink tank. See "Resetting the Ink Counter" on page 38.
Note | If an ink tank is removed, “?” is displayed until you install a |
| new one and reset the ink counter. You can disable the |
| display by unchecking the Display low Ink Warning check |
| box. |
1.Ensure that the printer is on and open the Printer Properties dialog box.
2.On the Maintenance tab, click Low Ink Warning Setting icon.
3.Clear the check box on Display low ink warning off and click Send.
1.Ensure that the printer is on and open the Page Setup dialog box.
2.Click Utilities... to open the Printer Utility dialog box.
3.Select Remaining ink level setting from the
4.Clear the check box on Display low ink warning off and click Send.
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