Canon 350, 250 quick start Troubleshooting Printer Hardware, Documents in the Printer menu

Troubleshooting

Troubleshooting Printer Hardware

Problem

Possible Cause

Try This

Printer Does Not	Print head has	Stop printing and turn the printer off for at least 15 minutes to allow the print head
Start or Printer	overheated due to	to cool down.
Stops During	long periods of	The print head tends to overheat when printing continuously for long periods of
Print Jobs	continuous printing	time. The print head is designed to automatically pause at line breaks before
		resuming printing in order to cool down.
		Caution	The area around the print head can become extremely hot
			during extended print operation. Always avoid touching the
			print head and its peripheral components.
	Printing high-	Wait until the print job finishes.
	resolution	The POWER lamp flashes green while the print data is being processed. Printing
	photographs and	photographs and high-density graphics can take time.
	graphics
	Printer cable is too	Avoid using USB cables longer than 16.4 feet.
	long
	There may be	Restart your computer. It may solve the problem.
	problems in your	Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
	operating system
		BJ Print Monitor in Macintosh for the deletion.

1.Open the Printer Properties dialog box.

See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 11.

2.Click Maintenance tab and then Start Status Monitor.

3.Click Display Print Queue.

4.Select Cancel All Documents in the Printer menu. Click Yes when a confirmation message appears. The print job is deleted.

Note In Windows Me or Windows 98

Click to select an undesired document and select Purge Print

Documents in the Printer menu.

		1. Double-click BJ Print Monitor in the Extensions in the System Folder.
		2. Click to select an undesired document and click .
		The print job is deleted.
Cannot Print to	Incorrect page size	Verify that the page size setting matches the size of the paper loaded in the
End of Job	selected	printer:
		- Check the Paper Size setting from within your application to ensure that it
		matches the size of the paper loaded.
		- Check the Page Setup tab in the Printer Properties dialog box (for Windows) or
		the Page Setup dialog box (for Macintosh) to ensure that it matches the size of
		the paper loaded.
	Not enough free	Your operating system may be out of free disk space.
	space on hard disk	Check the available space on your computer’s hard disk.

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