Canon 700 manual 4Troubleshooting

Page 87

5

Appendix

Unable to Print from a NetBIOS Network or the Printer Port Name is not displayed in the Print to the following port drop-down list.

Cause 1 The machine and network cable are not connected properly.

Remedy Check all connections, then restart the machine.

Check that the machine is connected to the network using the proper cable. (See Chapter 1, “Before You Start Using This Machine,” in the PCL Printer Guide.)

Cause 2 The computer that is printing is on a different subnet to the machine.

Remedy The machine uses the NetBEUI protocol for printing, so printing cannot be performed in a network environment with a router between the computer that is printing and the machine. Use a different protocol for printing, or print from the machine without going through the router.

Cause 3 The computer that is printing is not set up properly.

Remedy Check the following:

•Conﬁrm that the proper printer driver is installed in each computer. For instructions on installing printer drivers, see Chapter 1, “Before You Start Using This Machine,” in the PCL Driver Guide.

•Conﬁrm that the correct printer is set as the output destination for the computer that is printing, and that the spool settings have been set properly. (See "Printer’s Location Setting," on p. 3-11).

•In Windows 95/98/Me, conﬁrm the output destination for the printer from the Control Panel or Print Manager.

5-4Troubleshooting

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Contents Network Guide Laser Class 700 Series Network Guide PCL Printer Guide PCL Driver Guide Fax Driver Guide Manuals for the MachineBefore You Start How This Manual Is OrganizedContents Using a NetWare Network Windows Using a NetBIOS Network Windows 95/98/MeAppendix Overview of Network Setting Items How to Use This Manual Symbols Used in This ManualKeys Used in This Manual Displays Used in This Manual Abbreviations Used in This ManualClick OK Legal Notices TrademarksCopyright Disclaimers Before You Start System Requirements for Printing Printing Using a TCP/IP NetworkPrinting Using a NetWare Network System Environment RequirementsPrinting Using a NetBIOS Network Sample Windows Network Checking Your Network EnvironmentWithout Using a NetWare Server Sample Unix Network Using a Network with Different Types of Computers 8Checking Your Network Environment Using a TCP/IP Network Windows/UNIX2 Machine, in the PCL Printer Guide TCP/IP Network Setup ProceduresPreparation for Protocol Settings Specifying Protocol SettingsPress Set Specifying Network Settings from the Operation PanelPress or until 6.SYSTEM Settings appears Open all three one-touch speed dialing panelsIf you want to set Dhcp to ‘ON’ or ‘OFF’ If you want to set Bootp to ‘ON’ or ‘OFF’ If you want to set Rarp to ‘ON’ or ‘OFF’To specify the IP address To specify the subnet mask To specify the default gatewayEnter the DNS server address using the numeric keys Press or until 5.DNS Server ADD. appearsPress or until 6.DNS Dynamic SET appears Setting the Host Name Setting the Domain Name Data Registration Open all three one-touch speed dialing panels Press Stop to return to the Standby modePress or until 4.NETWORK Settings appears Press Data RegistrationCheck Using NetSpotPress or to scroll through the settings you want to Press or until 9.VIEW IP Address appearsSet up the web browser to accept cookies Using a Web Browser Remote UISelect Administrator Mode click OK Using a TCP/IP Network Windows/UNIX For LPD Banner Specify the LPD settingsSpecify the IP Address, Subnet Mask, and Gateway Address For LPD PrintIf you are using DNS, specify the DNS settings Using ARP/PING Commands Start up the MS-DOS prompt or the Command promptClick OK Execute the following command Using an FTP ClientEnter root as the user name Execute the following command to upload the conﬁg ﬁleIf a password has been set for the machine If no password has been setConnecting to a TCP/IP Network Setting Up a Computer for PrintingWindows 95/98/Me Printer Connection Method LPD/RawOpen the printer’s Properties dialog box Specify the Spool settings Specify the port settings Windows 2000/XP Click OK to enable the settingsIf you are using Windows XP If you are using WindowsAdd Standard TCP/IP Printer Port Wizard starts 30Setting Up a Computer for Printing Click OK to enable the settings If necessary, install Microsoft TCP/IP Printing Check that Microsoft Windows TCP/IP Printing is installedOpen the printer’s Properties dialog box 34Setting Up a Computer for Printing Unix Example using SolarisExample using Red Hat Linux Example using TurbolinuxExample using HP-UX Printer Connection Method IPP Example using IBM-AIXEnter the URL of your printer Start the Add Printer WizardPrinter location settings are complete From the printer’s pop-up menu, display the Sharing sheet Print Server SettingsSpecify the Sharing settings Printer Management Using the Remote UIOperation Command 44Printer Management Using a NetWare Network Windows See NetWare Print Service Settings, on p NetWare Network Setup ProceduresNetWare Print Service Settings Print ServicesNDS Novell Directory Service and Bindery Mode Specifying Print Service Settings Using NetSpot Setup Using NetWare Administrator or PconsoleQueue Server Mode and Remote Printer Mode Enter the print server name in Print Server name Specify the Print Server name, Printer, and Queue settingsSet up a queue assign the print server to the queue Assign the printer to the print server Specify the printer name, type, and any remaining itemsAssign a queue to the printer 8NetWare Print Service Settings Protocol Settings 10Protocol Settings Specify the printer’s location Connecting to a NetWare NetworkInstalling the Printer Driver Printer’s Location Setting12Setting Up a Computer for Printing Using a NetBIOS Network Windows 95/98/Me NetBIOS Network Setup Procedures Connecting to a NetBIOS Network To set up the printer’s location, follow the procedure below Specify the Spool settings 6Setting Up a Computer for Printing Click OK to enable the settings 8Setting Up a Computer for Printing Appendix Guide TroubleshootingTroubleshooting 4Troubleshooting LPR Port Utility Deletion How to Uninstall SoftwareClick Yes NetBIOS/NetBEUI Port Monitor Utility DeletionSystem Settings Overview of Network Setting ItemsUsing the Operation Panel Using NetSpot, Remote UI, or FTP ClientSetting Description Default Common SettingsTcpframetype TCP/IP SettingsTcpprtcontlist Ncpburstmode NetWare SettingsNetBIOS Settings FTP Available Software for Network SettingsContainer object GlossaryBanding Buffer sizeEthernet CookieDaemon DNS server DomainGateway Address Internet Protocol IPIP address Log on NCP Burst ModeNDS Novell Directory Services NetBIOSProxy server Queue Server modePacket Signature ProtocolSnmp Simple Network Management Protocol Switching hubRIP Raster Image Processor Scope IDWAN Vector GraphicsIndex Index Nwadmin Appendix 120V

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