Canon BJ-230 Printer Prints Garbage or Does Not Print, Large Gaps Appear Between Text of Graphics

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If your computer indicates a device time-out, follow these steps:

1.Make sure the printer is on and on-line.

2.Check that the printer's interface cable is securely attached to both the printer and the computer.

3.Make sure paper is properly loaded in the sheet feeder.

4.Try the print operation again.

Windows Problems

This section contains problems and solutions related to using your printer with Windows applications.

Printer Prints Garbage or Does Not Print

If you are using Windows and the printer prints garbage or does not print, you may see a dialog box that displays this message: Cannot print, check if printer is off-line. Follow these steps:

1.Make sure your cable connections are secure.

2.Choose Control Panel from the Main Group window in the Program Manager and open the Printers icon.

From the Printers dialog box, select Connect and

Tdisable the Fast Printing Direct to Port option.

Turn off the Print Manager in the Printers dialog box.

Large Gaps Appear Between Text of Graphics

1.Choose Control Panel from the Main Group window in the Program Manager and open the Windows Setup icon.

2.Check that the video driver is VGA. If the display driver is anything other than VGA, call the display manufacturer and request an updated display driver. In the meantime, install the standard VGA driver that came with Windows 3.1.

Envelopes Do Not Print Correctly

If you are using Microsoft Word for Windows and the Envelope Macro button does not work, follow these steps to print envelopes correctly. First create the SetPrinterHeuristic dialog box:

1.Start Word for Windows 2.0

2.From the top menu bar, select FILE and then OPEN.

3.In the Open File dialog box, choose the NEWMACRO.DOC and select OK.

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Contents BJ-230 Contents Glossary Index Features and Benefits Chapter IntroductionUsing This Manual ContentsTroubleshooting Customer SupportConventions Customizing the PrinterServicing the Printer Chapter Setting Up the Printer Unpacking the PrinterChoosing a Location for Your Printer Page Examining the Printer From the FrontSheet feeder Paper guidePaper rest Paper selection feederDip switch cover AC power receptacleFrom the Back Inside the PrinterInstalling the Ink Cartridge Assembling the PrinterInk cartridge holder Paper thickness leverPage Page Page Page Chapter Loading Paper Automatically Feeding PaperPage Page Printing On Envelopes Page Page Manually Feeding Thick Paper or Transparencies Loading Paper in Landscape Orientation Page Pausing a Print Operation Chapter Using the Operator PanelTurning On the Printer Selecting a Print Mode Feeding PaperSelecting Reduction Modes Top margin Inch Left margin Print width maxPage Printing the Test Prints Self TestFont List Starting the testStopping the test Performing Automatic Line Feeds Setting Up Windows for Your Printer Chapter Using the Printer With SoftwareInstalling the Printer Driver Page Windows Printer Setup Within Windows Page Page Printing a Document OptionsSetting Up Other Software Applications Selecting a Printer DriverSelecting a Printer Control Mode Printer Control Mode Font design/typeface BJ-10 Epson LQ Printer Control Mode Print Style BJ-10 Epson LQ Software and Printer CompatibilityCleaning the Printer Chapter Maintaining the PrinterReplacing the Ink Cartridge Installing the Ink Cartridge Page Page Cleaning the Print Head Storing Ink CartridgesTransporting the Printer Chapter Troubleshooting Indicators Light, Printer Does Not Print Operational ProblemsPrinter Does Not Turn On Error Light Is On On LINE, HS, and HQ Indicators Are BlinkingPrint Head Moves, Ink Does Not Appear Multiple Sheets Load Into Printer Paper Does Not Load Into PrinterPaper Is Loaded Skewed Printing Is Skewed Envelopes Do Not Load Paper Does Not Eject After PrintingPrint Quality Problems Paper Jams OccurPrint Density is Low Print Is Not ClearCharacters Are Blurred or Smudged Smudges on Back of PrintedPrint Head Needs Cleaning Characters Appear JaggedIrregular Print Quality Ink-stained AreasInk Cartridges Continually Run Out of Ink Printout is WrongCharacters on Screen Do Not Match Printed Characters Printing Beyond EdgePrintout Does Not Match Paper Size Printing Incorrect Number of Lines onLarge Gaps Appear Between Text of Graphics Printer Prints Garbage or Does Not PrintEnvelopes Do Not Print Correctly Function Setting Factory Default SettingsChapter Customizing the Printer DIP Switch Settings Changing a DIP Switch SettingBJ-10 Mode DIP switch FunctionDIP switch DIP switch7Epson LQ Mode ExampleOFF DIP switch 6, 7 DIP switches Character setDIP switches 9, 10 DIP switches TypefaceDIP switch Function Appendix a Printer Specifications Page Printing Speed Printing DirectionPrinting Width Line Feed SpeedMode Pitch Line DIP Switch Characters perPower Source Graphic Image PrintAcoustic Noise Level Operating EnvironmentDimensions WeightBJ-10 Command Summary Appendix C Printer Mode Command Summaries Character SetsBasic Control Codes ESCape Sequence Codes Decimal HexadecimalESC E Alternate Graphics Mode Codes ESC TBJ-10 Character Sets Miscellaneous Control CodesUSA Code Multilingual Code Multilingual Code Epson LQ Command Summary ESCape Sequence Codes ESC SIESC =