Canon BJ-230 user manual Servicing the Printer

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Friday from 8 am to 10 pm Eastern Standard Time(EST), except on holidays.

If you seem to have an operational problem, try to solve it by referring to the information in Chapter 7, Troubleshooting. If you cannot quickly resume normal operation, contact CCSI's experienced support personnel at the help desk.

Canon also provides a bulletin board service (BBS). Call the help desk to obtain the number for the BBS.

If you use CompuServe, you can access the Canon Peripherals Forum. Just type GO CANON at any CompuServe prompt.

Customer support for Canadian residents is available at 416-795-2083 from 9 am to 7 pm EST (except holidays). In other countries, please contact your Canon dealer.

Servicing the Printer

The Canon Bubble Jet Printer BJ-230 is designed with the latest technology to help you realize years of trouble-free operation. The blue warranty card that came with your printer describes CCSI's limited two year warranty for its Bubble Jet Printers. Be sure to read the warranty information and save the blue card. Also, save your original invoice or receipt to verify the date of purchase. If you feel your Bubble Jet Printer BJ-230 needs servicing, call the Canon referral service at 1-800-848- 4123 to locate the CCSI Authorized Service Facility (ASF) nearest you.

If you are interested in service after your CCSI warranty expires, contact the nearest CCSI Authorized Service Facility about the options it makes available to its customers.

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Contents BJ-230 Contents Glossary Index Chapter Introduction Features and BenefitsContents Using This ManualCustomizing the Printer TroubleshootingCustomer Support ConventionsServicing the Printer Unpacking the Printer Chapter Setting Up the PrinterChoosing a Location for Your Printer Page From the Front Examining the PrinterPaper selection feeder Sheet feederPaper guide Paper restInside the Printer Dip switch coverAC power receptacle From the BackPaper thickness lever Installing the Ink CartridgeAssembling the Printer Ink cartridge holderPage Page Page Page Automatically Feeding Paper Chapter Loading PaperPage Page Printing On Envelopes Page Page Manually Feeding Thick Paper or Transparencies Loading Paper in Landscape Orientation Page Pausing a Print Operation Chapter Using the Operator PanelTurning On the Printer Feeding Paper Selecting a Print ModeTop margin Inch Left margin Print width max Selecting Reduction ModesPage Self Test Printing the Test PrintsStarting the test Font ListStopping the test Performing Automatic Line Feeds Setting Up Windows for Your Printer Chapter Using the Printer With SoftwareInstalling the Printer Driver Page Windows Printer Setup Within Windows Page Page Options Printing a DocumentSelecting a Printer Driver Setting Up Other Software ApplicationsSelecting a Printer Control Mode Printer Control Mode Font design/typeface BJ-10 Epson LQ Software and Printer Compatibility Printer Control Mode Print Style BJ-10 Epson LQChapter Maintaining the Printer Cleaning the PrinterReplacing the Ink Cartridge Installing the Ink Cartridge Page Page Storing Ink Cartridges Cleaning the Print HeadTransporting the Printer Chapter Troubleshooting Indicators Light, Printer Does Not Print Operational ProblemsPrinter Does Not Turn On Error Light Is On On LINE, HS, and HQ Indicators Are BlinkingPrint Head Moves, Ink Does Not Appear Multiple Sheets Load Into Printer Paper Does Not Load Into PrinterPaper Is Loaded Skewed Printing Is Skewed Paper Does Not Eject After Printing Envelopes Do Not LoadPaper Jams Occur Print Quality ProblemsSmudges on Back of Printed Print Density is LowPrint Is Not Clear Characters Are Blurred or SmudgedInk-stained Areas Print Head Needs CleaningCharacters Appear Jagged Irregular Print QualityPrinting Beyond Edge Ink Cartridges Continually Run Out of InkPrintout is Wrong Characters on Screen Do Not Match Printed CharactersPrinting Incorrect Number of Lines on Printout Does Not Match Paper SizeLarge Gaps Appear Between Text of Graphics Printer Prints Garbage or Does Not PrintEnvelopes Do Not Print Correctly Function Setting Factory Default SettingsChapter Customizing the Printer Changing a DIP Switch Setting DIP Switch SettingsDIP switch Function BJ-10 ModeDIP switch7 DIP switchExample Epson LQ ModeOFF DIP switches Typeface DIP switch 6, 7DIP switches Character set DIP switches 9, 10DIP switch Function Appendix a Printer Specifications Page Line Feed Speed Printing SpeedPrinting Direction Printing WidthCharacters per Mode Pitch Line DIP SwitchOperating Environment Power SourceGraphic Image Print Acoustic Noise LevelWeight DimensionsBJ-10 Command Summary Appendix C Printer Mode Command Summaries Character SetsBasic Control Codes Decimal Hexadecimal ESCape Sequence CodesESC E ESC T Alternate Graphics Mode CodesMiscellaneous Control Codes BJ-10 Character SetsUSA Code Multilingual Code Multilingual Code Epson LQ Command Summary ESC SI ESCape Sequence CodesESC =