BIXOLON SRP-F310/312 service manual Troubleshooting flow chart

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SRP-F310/312

7. Troubleshooting

This chapter describes the methods for troubleshooting in this Receipt Printer.

7-1 Troubleshooting flow chart

If the source of a problem is not clear, use the flowchart below to find and replace a defective component. Normally, servicing should be performed by component replacement. Repairs of the PCBs and other components should be performed only by technicians.

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Contents SRP-F310/312 SRP-F310/312 Remaining Roll Paper Adjustment Safety Precautions Precaution SegmentServicing Precaution Operational Precautions Precaution for Electrostatically Sensitive Devices ESDsUSB Cable Installation InstallationAC Adapter Installation Interface Cable InstallationPaper Roll Installation Ethernet Cable InstallationDongleUsb A-Type Cable Installation Cover Open Installation※ Auto Cutter Enable / Disable selection Setting the DIP switchesSetting the DIP switch RS-232C Serial Interface Setting the DIP switch IEEE1284 Parallel, USB InterfaceHexadecimal Dumping Self Test Mode10 The Self-Test Sheet MSW1 Setting the Memory SwitchesMSW2 BXL/POS MSW3MSW4 MSW11 OFF SHIFT-JIS BIG5MSW5 MSW6AC Adapter Dimensions mm Printer Dimensions mmAppearance Smps Feature Locations-SRP-F310/312USB B-TYPE EthernetRAM General SpecificationsUSB SRP-F310 TPH KRB-72-7TA02-BIX2,KYOCERA Corporation Thermal Printer SpecificationsPrinter Specification Character SpecificationMcbf Paper SpecificationReliability and Environment Specification ※ NotePrintable Area TPH Thermal Printer Head SpecificationALL-HIGH Other Component SpecificationGND Smps SpecificationsSmps Switching Mode Power Supply Specification Smps Output Connector1b RS-232C I/F Cable Interface Specifications1 RS-232C Serial Interface 1a Specification XON/XOFFSide 9P 1d Signal Description1c Cable Connection Printer HostIEEE1284 Parallel Interface 2a Forward Mode Specification Compatibility mode1e H/W Flow Control 1f S/W Flow Control2c IEEE1284 I/F Cable 2c Signal Specification Compatibility/Nibble/Byte mode3c Cable 3a Specification3b Signal Description 3 USB2.0 Interface4d Construction USB CableSeries a Connectors Series B Connectors 10 illustrates the keyed connector protocolDrawer Cable Cash Drawer SpecificationsCable Connection Ethernet Ethernet SpecificationsWPA/WPA2TKIP/AES-CCMP PSK WlanHardware Wiring DiagramBlock Diagram Rev SRP-F310/312 SRP-F310/312 SRP-F310/312 Block Diagram CPU A/D, USB core and OSC Voltage +2.5VDC Power CircuitSpecial Circuit Descriptions IEEE1284 Logic IC Driving Voltage +5VDCFpga core Voltage +1.5VDC Reset CircuitCPU core Voltage +1.2VDC Cash Drawer Driving Circuit Buzzer and Cash Drawer Circuits Buzzer Driving CircuitMD1 MD2 4 I/F PBA Detect Block Diagram5 RS-232C Communication Block Diagram PBA MD0USB Communication Block Diagram Parallel Communication Block DiagramDIP Switch Circuit CPU Thermal Printer Head CircuitSTB1 STB2Case lower block Disassembly and AssemblySRP-F310/312 SRP-F310/312 ③SPRING Hinge Case Upper blockSRP-F310/312 SRP-F310/312 Frame block ②HOUSING P-END Remaining Roll Paper Adjustment AdjustmentMaintenance Troubleshooting flow chart TroubleshootingPower LED does not light Paper and Error led blink Paper and Error led lit Paper led lit Error led blink Error led lit Self test is not normal OK?YES Noend Data from host is not printed normallyPower Problem Printing Quality Problems Auto Cut Mechanism Problems Printer Mechanism Problems
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