BIXOLON SRP-F310/312 service manual Printer Mechanism Problems, Auto Cut Mechanism Problems

Page 66

 

 

 

 

 

 

 

 

 

SRP-F310/312

 

7-2-2 Printer Mechanism Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Probable Cause

Level

Checkpoint

Action

 

 

 

 

 

Feeding motor failure

B

Check for short failure

Replace the motor

 

 

 

 

 

inside the motor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gear is dislocated

B

Check the assembly

Reassemble the

 

 

 

 

 

status of the washers

 

 

 

 

 

from the rotating axis

gears and washers

 

 

 

 

 

 

 

holding the gears

 

Paper feeding failure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Open the cover,

 

 

 

 

 

Paper jam o

B

Check for paper jam

and then remove

 

 

 

 

 

 

 

 

 

 

 

the jammed paper

 

 

 

 

 

Auto cutter jam

B

Check for auto cutter jam

Open the cover

 

 

 

 

 

cutter, and then

 

 

 

 

 

 

 

 

 

 

 

restart the printer

 

Cover cannot be

 

Auto cutter jam

B

Check for auto cutter jam

Open the cover

 

opened when pressing

 

cutter, and then

 

the button

 

 

 

 

 

 

 

 

restart the printer

 

Cover cannot be

 

Deformation of Hook

B

Check for deformation of

Straighten the

 

closed

 

 

Hook

Hook with =pliers

 

 

 

 

 

 

 

 

Error LED is on and

 

 

 

 

 

 

 

 

 

 

there is a long and

 

Cover Open sensor

B

Check for sensor failure

Replace the sensor

 

continuous beep sound

 

 

 

failure

Ass’y

 

while the printer is in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the ready state.

 

 

 

 

 

 

 

 

 

 

Error LED is on and

 

 

 

 

 

 

 

 

 

 

there is a short and

 

Paper End sensor

 

 

 

 

Replace the sensor

 

continuous beep sound

 

B

Check the sensor failure

 

 

failure

Ass’y

 

while the printer is in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the ready state.

 

 

 

 

 

 

 

 

 

 

Error LED is on and

 

 

 

 

 

 

 

 

 

 

there is no beep sound

 

Near End sensor

B

Check for sensor failure

Replace the sensor

 

while the printer is in

 

failure

Ass’y

 

 

 

 

 

 

 

the ready state.

 

 

 

 

 

 

 

 

 

 

Joint or bouncing

 

Gears are damaged

 

 

Check for damage or

Replace the gears

 

 

B

foreign substances on the

 

sound during feeding

 

or are impeded by

or remove the

 

 

gears

 

operation

 

 

foreign substances

 

 

foreign substance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the

A

Communication speed is

Check the DIP

 

Entered characters

 

set by DP switches for

 

 

communication speed

switch setting

 

 

 

 

Serial Mode

 

and printed characters

 

 

 

 

 

 

 

 

 

 

 

 

 

Check RS-232C null

 

 

 

are different

 

 

Communication cable

 

 

 

 

 

 

 

A

modem

Replace the cable

 

 

 

 

 

failure

 

 

 

 

 

 

 

Cable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7-2-3 Auto Cut Mechanism Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Probable Cause

 

Level

 

Checkpoint

 

Action

 

Auto cutter

 

DIP switch setting failure

 

A

 

Check whether DIP

 

Change ON to OFF

 

 

does not

 

 

 

 

 

 

 

 

 

switch 1-1 is ON

 

 

 

work at all

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rev. 1.00

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Image 66
Contents SRP-F310/312 SRP-F310/312 Remaining Roll Paper Adjustment Precaution Segment Safety PrecautionsServicing Precaution Precaution for Electrostatically Sensitive Devices ESDs Operational PrecautionsInterface Cable Installation InstallationAC Adapter Installation USB Cable InstallationCover Open Installation Ethernet Cable InstallationDongleUsb A-Type Cable Installation Paper Roll InstallationSetting the DIP switch IEEE1284 Parallel, USB Interface Setting the DIP switchesSetting the DIP switch RS-232C Serial Interface ※ Auto Cutter Enable / Disable selectionSelf Test Mode Hexadecimal Dumping10 The Self-Test Sheet Setting the Memory Switches MSW1MSW2 MSW3 BXL/POSMSW4 MSW6 OFF SHIFT-JIS BIG5MSW5 MSW11Printer Dimensions mm AC Adapter Dimensions mmAppearance Ethernet Feature Locations-SRP-F310/312USB B-TYPE SmpsGeneral Specifications RAMUSB Character Specification Thermal Printer SpecificationsPrinter Specification SRP-F310 TPH KRB-72-7TA02-BIX2,KYOCERA Corporation※ Note Paper SpecificationReliability and Environment Specification McbfTPH Thermal Printer Head Specification Printable AreaOther Component Specification ALL-HIGHSmps Output Connector Smps SpecificationsSmps Switching Mode Power Supply Specification GNDXON/XOFF Interface Specifications1 RS-232C Serial Interface 1a Specification 1b RS-232C I/F CablePrinter Host 1d Signal Description1c Cable Connection Side 9P1f S/W Flow Control 2a Forward Mode Specification Compatibility mode1e H/W Flow Control IEEE1284 Parallel Interface2c Signal Specification Compatibility/Nibble/Byte mode 2c IEEE1284 I/F Cable3 USB2.0 Interface 3a Specification3b Signal Description 3c CableUSB Cable 4d Construction10 illustrates the keyed connector protocol Series a Connectors Series B ConnectorsCash Drawer Specifications Drawer CableCable Connection Ethernet Specifications EthernetWlan WPA/WPA2TKIP/AES-CCMP PSKWiring Diagram HardwareBlock Diagram Rev SRP-F310/312 SRP-F310/312 SRP-F310/312 Block Diagram IEEE1284 Logic IC Driving Voltage +5VDC Power CircuitSpecial Circuit Descriptions CPU A/D, USB core and OSC Voltage +2.5VDCReset Circuit Fpga core Voltage +1.5VDCCPU core Voltage +1.2VDC Buzzer and Cash Drawer Circuits Buzzer Driving Circuit Cash Drawer Driving CircuitPBA MD0 4 I/F PBA Detect Block Diagram5 RS-232C Communication Block Diagram MD1 MD2Parallel Communication Block Diagram USB Communication Block DiagramDIP Switch Circuit STB2 Thermal Printer Head CircuitSTB1 CPUDisassembly and Assembly Case lower blockSRP-F310/312 SRP-F310/312 Case Upper block ③SPRING HingeSRP-F310/312 SRP-F310/312 Frame block ②HOUSING P-END Adjustment Remaining Roll Paper AdjustmentMaintenance Troubleshooting Troubleshooting flow chartPower LED does not light Paper and Error led blink Paper and Error led lit Paper led lit Error led blink Error led lit Self test is not normal Data from host is not printed normally OK?YES NoendPower Problem Printing Quality Problems Printer Mechanism Problems Auto Cut Mechanism Problems