Toshiba TDP-P9 owner manual Before calling service personnel, No picture

Page 47

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service. Please see "Indicators" p.46 as well.

.

If This Happens		Check
No power	•	Is the power cord plugged in? Is it connected to the projector?
	• Is the lamp cover open?

Power is lost	•	Is the ambient temperature high?
during use	•	Is the air intake or air exhaust blocked?

No picture	•	Is the projector turned on?
	•	Are the connections set up correctly? p.26 , p.27
	• Are all the connected devices functioning properly?
	• Is the mute function on? p.32
	• Is the brightness setting minimized? p.39

No audio

• Are the connections set up correctly? p.26 , p.27

•Are all the connected devices functioning properly?

•Is the mute function on? p.32

•Is the volume setting minimized? p.29

	Picture not	•	Is the input signal supported by the projector? p.49 , p.50
	displayed	• Is something generating an abnormal video signal, for instance the video
	correctly
	correctly		tape?
			tape?

	Picture blurred	•	Is the lens dirty? p.45
	Part of picture	• Is the lens focus adjusted optimally? p.30
	out of focus	• Is the lens focus adjusted optimally? p.30
	out of focus

•Is the projection distance within the projector's supported range? p.25

•Is the projector's screen placement angle tilted too far? p.25

•Are the sharpness or sampling phase adjustments off?

Colors too light	•	Are the color or tint adjustments off? p.34
Bad shading	• Is the screen dirty?

	• Is the lamp nearing the end of its service life? p.48

Image is dark	• Are the brightness or contrast adjustments off?
	• Is the lamp nearing the end of its service life?

Remote control	• Is the remote control ON/OFF switch set off?
doesn’t work	• Are the remote control's batteries exhausted?
	• Are the batteries inserted into the remote control correctly? p.21
	• Is the remote control being used within the effective range? p.21
	• Are there any obstructions between the remote control and projector?
	• Are there any fluorescent or other bright lights shining at the projector's
		infrared remote sensor?

USB device	• Is the USB memory inserted correctly?
images aren't	•	Is a USB memory not supported by the projector inserted? p.49
projected	• Are there any JPEG or movie files saved on the USB memory?

	• Are the files too large or in an unsupported format for the projector?

Others

47

Image 47

Contents TDP-P9 Data Projector Model Name TDP-P9!USA only Safety PrecautionsBefore Using Power Sources Important Safety InstructionsWater and Moisture Power-Cord ProtectionCleaning HeatImportant Safety Instructions Servicing AccessoriesDamage Requiring Service ServiceDo not use the product in a closed installation state Replacement PartsSafety Check Avoid Volatile Liquid Important PrecautionsPlace and Manner of Installation Moisture CondensationExemption Clauses Trademarks Other InformationCopyrights DisposalRemote Control Batteries Before Using Contents Others Indicators Before calling service personnel SpecificationsChecking the package contents Names of each part on the main unit Control panel Names of each part on the control panel and remote controlRemote control Preparations Label locations Parts on the rear panel ServiceRemove the battery cover Insert the dry-cell batteries Preparing and using the remote controlLoading dry-cell batteries into the remote control Operating the remote controlDry-cell batteries Preparing and using the remote controlOperating a computer Connecting a computerPlacement Styles PlacementAs seen from above Projection Distance and SizeBefore connection Connecting with computersConnection Connecting with AV equipment Removing the lens cover Turning the power on and offTurning the power on Press the ON/STANDBY button Power turns on and the ON/STANDBY Control panelPress the ON/STANDBY button again Turning the power off Press the ON/STANDBY buttonPrecaution Basic operations Press the remote control’s Keystone + / button Using handy featuresUsing auto setting Only for computer input Press the Auto SET button on the remote controlFreezing the image Freeze Using handy featuresPress the Freeze button on the remote control How to use the menus Using the menusImage adjustment menu Using the menusDisplay effect Display setting menuLanguage Default setting menuDisplaying Information Status display File View Mode Using USB MemorySlideshow Mode / Display of movie files About USB memory function Using USB MemoryMPEG-1 About lamp Lamp replacementWhen the lamp is broken Lamp replacement Used Lamps Main unit cleaning Lens and main unit cleaningLens cleaning State/ Problems Icon/ Messages Close Messages LED Indicators IndicatorsNo picture Before calling service personnelSeparately sold product SpecificationsList of general specifications Compatibility Resolution Sync KHz Sync Hz List of supported signals RGB signalsSignal Horizontal Frequency kHz Vertical Frequency Hz SpecificationsList of supported signals Video, S-Video signals Pin assignment of S-VIDEO terminals Pin assignment of Computer in terminals